mailto:Privacy@accusoft.com

PRIVACY POLICY
We take your privacy very seriously. Please read this privacy policy carefully as it contains
important information on who we are and our information practices, meaning how and why we
collect, use, disclose, sell, share, store, and retain your personal information. It also explains your
rights in relation to your personal information and how to contact us or supervisory authorities in
the event you have a complaint or request.
We collect, use, and are responsible for certain personal information about you. When we offer
goods and services to individuals in the European Economic Area (EEA), we are subject to the
EU General Data Protection Regulation (EU GDPR), which applies across the entire European
Union. For California consumers, we are subject to the California Consumer Privacy Act of 2018
(CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We are responsible
as a “controller” of that personal information for the purposes of the GDPR. We are responsible
for your personal information as a “business” under the CCPA/CPRA.
1. Key Terms. It would be helpful to start by explaining some key terms used in this policy:

We, us, our
Accusoft Corporation
dba Accusoft
dba Docubee
Our Data
Protection Officer
Rinder Singh
Privacy@accusoft.com
Personal
information
Any information relating to an identified or identifiable individual
Special category
personal
information
Personal information revealing racial or ethnic origin, political opinions,
religious beliefs, philosophical beliefs, or trade union membership;
genetic and biometric data; and data concerning health, sex life or
sexual orientation.
Sensitive Personal
Information
Personal information revealing a consumer's social security number,
driver's license and passport numbers, account numbers and credentials,
precise geolocation, racial or ethnic origin, religious beliefs, or union
membership, personal information concerning a consumer's health, sex
life, or sexual orientation, contents of a consumer's mail, email and text
messages where the business is not the intended recipient, genetic data,
biometric information, or citizenship and immigration status
Biometric
Information
An individual's physiological, biological, or behavioral characteristics,
including information about an individual's deoxyribonucleic acid
(DNA), that is used or is intended to be used singly or with each other or
with other identifying data, to establish individual identity. Biometric
information includes, but is not limited to, imagery of the iris, retina,
fingerprint, face, hand, palm, vein patterns, and voice recordings, from
which an identifier template, such as a faceprint, a minutiae template, or
a voiceprint, can be extracted, and keystroke patterns or rhythms, gait
patterns or rhythms, and sleep, health, or exercise data that contain
identifying information
2. Personal Information We Collect About You. We may collect and use the following
personal information, including sensitive personal information, that identifies, relates to,
describes, is reasonable capable of being associated with, or could reasonably be linked,
directly or indirectly, with a particular consumer or household:

Categories of Personal Information
Specific Types of Personal Information
Collected
Identifiers
Name, email, Internet Protocol address,
account name.
Information
that
identifies,
relates
to,
describes, or is capable of being associated
with, a particular individual, including, but
not limited to, their name, signature, social
security number, physical characteristics or
description,
address,
telephone number,
passport number, driver's license or state
identification card number, insurance policy
number, education, employment, employment
history, bank account number, credit card
number, debit card number, or any other
financial information, medical information, or
health insurance information
Name, phone number, employer, credit card
numbers, financial account numbers.

Account log-in, financial account, debit card,
or credit card number in combination with
any required security or access code,
password, or credentials allowing access to an
account
None.
Characteristics of protected classifications
under California or federal law
None.
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Commercial information (e.g., records of
personal property, products or services
purchased, obtained, or considered, or other
purchasing or
consuming histories or
tendencies)
Records of products or services purchased,
obtained, or considered from Accusoft.
Biometric information
None.
Internet or other electronic network activity
information (e.g., browsing history, search
history,
and
information
regarding
a
consumer’s
interaction with an internet
website, application, or advertisement)
IP Address, Device Type, Session Info
Geolocation data
City, State, and zip code associated with your
IP Address.
Audio, electronic, visual, thermal, olfactory,
or similar information
None.
Professional
or
employment-related
information
Business contact information may include a
person’s current or former employer name,
email address, and phone number.
Education
information,
defined
as
information that is not publicly available
personally identifiable information as defined
in the Family Educational Rights and Privacy
Act (FERPA)
None.
Inferences drawn from any of the information
identified above to create a profile about a
consumer
reflecting
the
consumer’s
preferences, characteristics, psychological
trends, predispositions, behavior, attitudes,
intelligence, abilities, and aptitudes
None.
Racial
or
ethnic origin,
religious or
philosophical beliefs, union membership, or
citizenship or immigration status
None.
Contents of a consumer’s mail, email, and
text messages unless the business is the
intended recipient of the communication
None.
Genetic data
None.
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Processing of biometric
information
to
uniquely identifying a consumer
None.
Health information
None.
Sex life or sexual orientation
None.

If you do not provide personal information required to provide products AND/OR services to
you, it may delay or prevent us from providing products AND/OR services to you.
3. How Your Personal Information is Collected. We collect personal information from the
following categories of sources:
● You, directly in person, by telephone, text, or email and/or via our website
● Third party with your consent
● Advertising networks
● Internet service providers
● Data analytics providers
● Government entities
● Operating systems and platforms
● Social networks
● Data brokers
● Publicly accessible sources (e.g., property records)
● Cookies on our website
● Our IT and security systems, including:
o Door entry systems and reception logs
o Automated monitoring of our websites and other technical systems, such as our
computer networks and connections, CCTV and access control systems,
communications systems, email, and instant messaging systems
4. How and Why We Use Your Personal Information. Under data protection laws, we can
only use your personal information if we have a proper reason for doing so, for example:
● To comply with our legal and regulatory obligations
● For the performance of our contract with you or to take steps at your request before
entering into a contract
● For our legitimate interests or those of a third party –or–
● Where you have given consent
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A legitimate interest is when we have a business or commercial reason to use your
information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our
reasons for doing so:

What we use your personal information
for
Our reasons
To provide products AND/OR services to
you
For the performance of our contract with you
or to take steps at your request before
entering into a contract
To prevent and detect fraud against you or
Accusoft
For our legitimate interests or those of a third
party, i.e., to minimize fraud that could be
damaging for us and for you
Conducting checks to identify our customers
and verify their identity
Screening for financial and other sanctions or
embargoes
Other processing necessary to comply with
professional,
legal,
and
regulatory
obligations that apply to our business, e.g.,
under health and safety regulation or rules
issued by our professional regulator
To comply with our legal and regulatory
obligations.
Gathering
and
providing
information
required by or relating to audits, inquiries, or
investigations by regulatory bodies
To comply with our legal and regulatory
obligations.
Ensuring business policies are adhered to,
e.g., policies covering security and internet
use
For our legitimate interests or those of a third
party, i.e., to make sure we are following our
own internal procedures so we can deliver
the best service to you
Operational reasons, such as improving
efficiency, training, and quality control
For our legitimate interests or those of a third
party, i.e., to be as efficient as we can so we
can deliver the best service for you at the
best price
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Ensuring the confidentiality of commercially
sensitive information
For our legitimate interests or those of a third
party, i.e., to protect trade secrets and other
commercially valuable information.
To comply with our legal and regulatory
obligations.
Statistical analysis to help us manage our
business, e.g., in relation to our financial
performance, customer base, product range
or other efficiency measures.
For our legitimate interests or those of a third
party, i.e., to be as efficient as we can so we
can deliver the best service for you at the
best price.
Preventing
unauthorized
access
and
modifications to systems
For our legitimate interests or those of a third
party, i.e., to prevent and detect criminal
activity that could be damaging for us and
for you.
To comply with our legal and regulatory
obligations.
Updating and enhancing customer records
For the performance of our contract with you
or to take steps at your request before
entering into a contract
To comply with our legal and regulatory
obligations
For our legitimate interests or those of a third
party, e.g., making sure that we can keep in
touch with our customers about existing
orders and new products
Ensuring safe working practices, staff
administration and assessments
To comply with our legal and regulatory
obligations
For our legitimate interests or those of a third
party, e.g., to make sure we are following our
own
internal procedures and working
efficiently so we can deliver the best service
to you
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mailto:Privacy@accusoft.com

Marketing our services and those of selected
third parties to:
● Existing and former customers
● Third parties who have previously
expressed an interest in our services
● Third parties with whom we have had
no previous dealings
For our legitimate interests or those of a third
party, i.e., to promote our business to
existing and former customers
External audits and quality checks, e.g., for
ISO or Investors in People accreditation and
the audit of our accounts
For our legitimate interests or a those of a
third
party,
i.e.,
to maintain
our
accreditations so we can demonstrate we
operate at the highest standards
To comply with our legal and regulatory
obligations

For EEA Data Subjects: The above table does not apply to special category personal
information, which we will only process with your explicit consent.
5. EEA Data Subjects: Promotional Communications. We may use your personal
information to send you updates (by email, text message, telephone, or post) about our
products AND/OR services, including exclusive offers, promotions or new products
AND/OR services.
We have a legitimate interest in processing your personal information for promotional
purposes (see above “How and why we use your personal information”). This means we do
not usually need your consent to send you promotional communications. However, where
consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect and never sell it to
other organizations for marketing purposes.
You have the right to opt-out of receiving promotional communications at any time by:
● Contacting us at Privacy@accusoft.com or
● Using the “unsubscribe” link in emails or “STOP” number in texts
We may ask you to confirm or update your marketing preferences if you instruct us to
provide further products AND/OR services in the future, or if there are changes in the law,
regulation, or the structure of our business.
6. Who We Share Your Personal Information With. We routinely share personal information
with:
● Our affiliates, including companies within the Accusoft group
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● Service providers we use to help deliver our products and/or services to you, such as
payment service providers, warehouses, and delivery companies
● Other third parties we use to help us run our business, such as marketing agencies or
website hosts
● Third parties approved by you, including social media sites you choose to link your
account to or third-party payment providers
● Our insurers and brokers
● Our banks
We only allow our service providers to handle your personal information if we are satisfied
they take appropriate measures to protect your personal information. We also impose
contractual obligations on service providers relating to ensure they can only use your
personal information to provide services to us and to you. We may also share personal
information with external auditors, e.g., in relation to ISO or SOCII accreditation and the
audit of our accounts.
We may disclose and exchange information with law enforcement agencies and regulatory
bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential
buyers of some or all of our business or during a re-structuring. We will typically anonymize
information, but this may not always be possible. The recipient of the information will be
bound by confidentiality obligations.
7. Personal Information We Shared. In the preceding 12 months, we have shared the
following categories of personal information:
● Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name, social security
number, driver’s license number, passport number, or other similar identifiers)
● Information that identifies, relates to, describes, or is capable of being associated
with, a particular individual, including, but not limited to, their name, signature,
social security number, physical characteristics or description, address, telephone
number, passport number, driver’s license or state identification card number,
insurance policy number, education, employment, employment history, bank account
number, credit card number, debit card number, or any other financial information,
medical information, or health insurance information
● Commercial information (e.g., records of personal property, products or services
purchased, obtained, or considered, or other purchasing or consuming histories or
tendencies)
● Internet or other electronic network activity information (e.g., browsing history,
search history, and information regarding a consumer’s interaction with an internet
website, application, or advertisement)
● Geolocation data
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● Professional or employment-related information
● Inferences drawn from any of the information identified above to create a profile
about a consumer
reflecting
the consumer’s preferences, characteristics,
psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and
aptitudes
8. Categories of Personal Information We Disclosed for a Business Purpose. In the
preceding 12 months, we have disclosed the following categories of personal information for
a business purpose:
● Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name, social security
number, driver's license number, passport number, or other similar identifiers)
● Information that identifies, relates to, describes, or is capable of being associated
with, a particular individual, including, but not limited to, their name, signature,
social security number, physical characteristics or description, address, telephone
number, passport number, driver's license or state identification card number,
insurance policy number, education, employment, employment history, bank account
number, credit card number, debit card number, or any other financial information,
medical information, or health insurance information
● Commercial information (e.g., records of personal property, products or services
purchased, obtained, or considered, or other purchasing or consuming histories or
tendencies)
● Internet or other electronic network activity information (e.g., browsing history,
search history, and information regarding a consumer's interaction with an internet
website, application, or advertisement)
● Geolocation data
● Professional or employment-related information
● Inferences drawn from any of the information identified above to create a profile
about a consumer reflecting the consumer's preferences, characteristics, psychological
trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
9. How Long Your Personal Information Will Be Kept. We will keep your personal
information while you have an account with us or while we are providing products AND/OR
services to you. Thereafter, we will keep your personal information for as long as is
necessary:
● To respond to any questions, complaints or claims made by you or on your behalf
● To show that we treated you fairly –or–
● To keep records required by law
We will not retain your personal information for longer than necessary for the purposes set
out in this policy. Different retention periods apply for different types of personal
information.
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When it is no longer necessary to retain your personal information, we will delete or
anonymize it.
10. California Consumers: Your Rights Under the CCPA/CPRA. You have the right under
the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy
Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as
applicable, to exercise free of charge:

Disclosure of Personal
Information We Collect
About You
You have the right to know, and request disclosure of:
● The categories of personal information we have collected
about you, including sensitive personal information
● The categories of sources from which the personal
information is collected
● The categories of third parties to whom we disclose personal
information, if any –and–
● The specific pieces of personal information we have
collected about you
Please note that we are not required to:
● Retain any personal information about you that was
collected for a single one-time transaction if, in the ordinary
course of business, that information about you is not
retained
● Reidentify or otherwise link any data that, in the ordinary
course of business, is not maintained in a manner that would
be considered personal information –or–
● Provide the personal information to you more than twice in
a 12-month period
Disclosure of Personal
Information
Sold,
Shared, or Disclosed
for a Business Purpose
In connection with any personal information we may sell, share, or
disclose to a third party for a business purpose, you have the right to
know:
● The categories of personal information about you that we
sold or shared and the categories of third parties to whom
the personal information was sold or shared –and–
● The categories of personal information that we disclosed
about you for a business purpose and the categories of
persons to whom the personal information was disclosed for
a business purpose
You have the right to opt-out of the sale of your personal
information or sharing of your personal information for the purpose
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of targeted behavioral advertising. If you exercise your right to
opt-out of the sale or sharing of your personal information, we will
refrain from selling or sharing your personal information, unless
you subsequently provide express authorization for the sale or
sharing of your personal information.
To opt-out of the sale or sharing of your personal information,
email us at Privacy@accusoft.com.

Right to Limit Use of
Sensitive
Personal
Information
You have the right to limit the use and disclosure of your sensitive
personal information to the use which is necessary to:
● Perform the services or provide the goods reasonably
expected by an average consumer who requests those goods
or services
● To perform the following services: (1) Helping to ensure
security and integrity to the extent the use of the consumer's
personal
information
is
reasonably necessary and
proportionate for these purposes; (2) Short-term, transient
use,
including, but not limited to, non-personalized
advertising shown as part of a consumer's current interaction
with the business, if the consumer's personal information is
not disclosed to another third party and is not used to build a
profile about the consumer or otherwise alter the consumer's
experience outside the current interaction with the business;
(3) Performing services on behalf of the business, including
maintaining or servicing accounts, providing customer
service, processing or fulfilling orders and transactions,
verifying customer information, processing payments,
providing financing, providing analytic services, providing
storage, or providing similar services on behalf of the
business; and (4) Undertaking activities to verify or
maintain the quality or safety of a service or device that is
owned, manufactured, manufactured for, or controlled by
the business, and to improve, upgrade, or enhance the
service or device that is owned, manufactured, manufactured
for, or controlled by the business –and–
● As authorized by further regulations
You have a right to know if your sensitive personal information may
be used, or disclosed to a service provider or contractor, for
additional, specified purposes.
To limit the use of your sensitive personal information, email us
at Privacy@accusoft.com.
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Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable
request from you, we will:
● Delete your personal information from our records –and–
● Delete your personal information from our records –and–
● Direct third parties to whom the business has sold or shared
your personal
information
to delete your personal
information unless this proves impossible or involves
disproportionate effort
Please note that we may not delete your personal information if it is
reasonably necessary to:
● Complete the transaction for which the personal information
was collected, fulfill the terms of a written warranty or
product recall conducted in accordance with federal law,
provide a good or service requested by you, or reasonably
anticipated within the context of our ongoing business
relationship with you, or otherwise perform a contract
between you and us
● Help to ensure security and integrity to the extent the use of
the consumer's personal information is reasonably necessary
and proportionate for those purposes
● Debug to identify and repair errors that impair existing
intended functionality
● Exercise free speech, ensure the right of another consumer
to exercise their right of free speech, or exercise another
right provided for by law
● Comply with the California Electronic Communications
Privacy Act
● Engage in public or peer-reviewed scientific, historical, or
statistical research in the public interest that adheres to all
other applicable ethics and privacy laws, when our deletion
of the information is likely to render impossible or seriously
impair the achievement of such research, provided we have
obtained your informed consent
● Enable solely internal uses that are reasonably aligned with
your expectations based on your relationship with us
● Comply with an existing legal obligation –or–
● Otherwise use your personal information, internally, in a
lawful manner that is compatible with the context in which
you provided the information
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Right of Correction
If we maintain inaccurate personal information about you, you have
the right to request us to correct that inaccurate personal
information. Upon receipt of a verifiable request from you, we will
use commercially reasonable efforts to correct the inaccurate
personal information.
Protection
Against
Retaliation
You have the right to not be retaliated against by us because you
exercised any of your rights under the CCPA/CPRA. This means we
cannot, among other things:
● Deny goods or services to you
● Charge different prices or rates for goods or services,
including through the use of discounts or other benefits or
imposing penalties
● Provide a different level or quality of goods or services to
you –or–
● Suggest that you will receive a different price or rate for
goods or services or a different level or quality of goods or
services
Please note that we may charge a different price or rate or provide a
different level or quality of services to you, if that difference is
reasonably related to the value provided to our business by your
personal information. We may also offer loyalty, rewards, premium
features, discounts, or club card programs consistent with these
rights or payments as compensation, for the collection of personal
information, the sale of personal information, or the retention of
personal information.

11. EEA Data Subjects: Your Rights Under the EU GDPR.

Right to Be Informed
The right to know or be notified about the collection and use of
your personal information
Right to Access
The right to be provided with a copy of your personal information
(the right of access)
Right to Rectification
The right to require us to correct any mistakes in your personal
information
Right to be Forgotten
The right to require us to delete your personal information—in
certain situations
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Right to Restriction of
Processing
The right to require us to restrict processing of your personal
information—in certain circumstances, e.g., if you contest the
accuracy of the data
Right
to
Data
Portability
The right to receive the personal information you provided to us, in
a structured, commonly used, and machine-readable format and/or
transmit that data to a third party—in certain situations
Right to Object
The right to object:
● At any time to your personal information being processed
for direct marketing (including profiling)
● In certain other situations to our continued processing of
your personal information, e.g., processing carried out for
our legitimate interests
Right Not to be Subject
to
Automated
Individual
Decision-Making
The right not to be subject to a decision based solely on automated
processing (including profiling) that produces legal effects
concerning you or similarly significantly affects you

For further information on each of those rights, including the circumstances in which they
apply, see the guidance from the UK Information Commissioner's Office (ICO) on individual
rights under the EU General Data Protection Regulation.
12. How to Exercise Your Rights. If you would like to exercise any of your rights as described
in this Privacy Policy, you can do so by emailing Privacy@accusoft.com. You may also write
to us at Accusoft Corporation, Attn Legal Department, 4001 N. Riverside Drive, Tampa,
Florida 33603.
● Please note that you may only make a CCPA/CPRA-related data access or data
portability disclosure request twice within a 12-month period.
● If you choose to contact us directly by email or in writing, you will need to provide us
with:
o Enough information to identify you (e.g., your full name, address and customer
or matter reference number)
o Proof of your identity and address (e.g., a copy of your driving license or
passport and a recent utility or credit card bill) –and–
o A description of what right you want to exercise and the information to which
your request relates
● We are not obligated to make a data access or data portability disclosure if we cannot
verify that the person making the request is the person about whom we collected
information or is someone authorized to act on such person's behalf.
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● Any personal information we collect from you to verify your identity in connection
with you request will be used solely for the purposes of verification.
13. EEA Data Subjects: Where Your Personal Information is Held. Information may be held
at our offices, third-party agencies, service providers, representatives and agents as described
above (see above: “Who We Share Your Personal Information with”).
Some of these third parties may be based outside the EEA. For more information, including
on how we safeguard your personal information when this occurs, see below: “Transferring
Your Personal Information Out of the EEA.”
14. EEA Data Subjects: Transferring Your Personal Information Out of the EEA. To
deliver services to you, it is sometimes necessary for us to share your personal information
outside the EEA, e.g.:
● With our offices outside the EEA
● With your and our service providers located outside the EEA
● If you are based outside the EEA –or–
● Where there is an international dimension to the services we are providing to you
These transfers are subject to special rules under European and UK data protection law.
The following countries to which we may transfer personal information have been assessed
by the European Commission as providing an adequate level of protection for personal
information: Andorra, Argentina, Canada (commercial organisations), Faroe Islands,
Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Republic of Korea, Switzerland ,
the United Kingdom under the GDPR and the LED, the United States (commercial
organisations participating in the EU-US Data Privacy Framework) and Uruguay.
Except for the countries listed above, these non-EEA countries do not have the same data
protection laws as the United Kingdom and EEA. We will, however, ensure the transfer
complies with data protection law and all personal information will be secure. Our standard
practice is to use standard data protection contract clauses that have been approved by the
European Commission. To obtain a copy of those clauses contact Privacy@accusoft.com.
If you would like further information, please contact our Data Protection Officer (see “How
To Contact Us” below).
15. Keeping Your Personal Information Secure. We have appropriate security measures in
place to prevent personal information from being accidentally lost or used or accessed in an
unauthorized way. We limit access to your personal information to those who have a genuine
business need to access it. Those processing your information will do so only in an
authorized manner and are subject to a duty of confidentiality. We continually test our
systems and are SOCII certified, which means we follow top industry standards for
information security. We also have procedures in place to deal with any suspected data
security breach. We will notify you and any applicable regulator of a suspected data security
breach where we are legally required to do so.
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16. EEA Data Subjects: How to File a GDPR Complaint. We hope that we OR our Data
Protection Officer can resolve any query or concern you raise about our use of your
information. The GDPR also gives you the right to lodge a complaint with a supervisory
authority, in the European Union (or EEA) state where you work, normally live, or where any
alleged infringement of data protection laws occurred.
17. Changes to This Privacy Notice. This privacy notice was published on 06/01/2025 and last
updated on 06/01/2025.
18. How to Contact Us. Please contact us and/or our Data Protection Officer by post or email if
you have any questions about this privacy policy or the information we hold about you.
Our contact details are shown below:

Our contact details
Our Data Protection Officer's contact details
Contact address
Attn: Legal Department
4001 N. Riverside Drive
Tampa, Florida 33603
Contact email address
Privacy@accusoft.com
19. Do You Need Extra Help? If you would like this notice in another format (for example:
audio, large print, braille) please contact us (see “How to contact us” above).
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