Bluethink® Experience
Technical White Paper
Experience collects the individual experiences gained on-site in construction projects for evaluation
and distribution as corporate knowledge. This enables constant improvement of quality in standard
products and future projects. Experience supports both the in-house development process for house
product development and collection of experiences in the on-site production process. Experience
structure and define the design rules. These rules may be based on central or local rules and
regulations, corporate purchasing rules as well as own experiences and best practices. Experiences
and issues registered during construction may be registered directly in the system with a mobile PDA.
Results from inspections performed during construction are stored in the central repository and easily
available for reporting and analysis.
In difference to general knowledge management, search and collaboration systems, Experience
focuses on the process of qualifying and expressing formal knowledge elements of the organization
which makes the basis for implementation in company procedures, control systems and various
computer-based support systems. Available on the company's intranet, any company employee may
use Experience to capture experiences, submit issues or suggestions as they see fit. Different forms
are available for different issue types depending on typical information needed to describe the
different knowledge elements. Issues are collected in a database. The analysis process includes roles
and resources in workflows for elaboration and clarification of issues. When solutions are provided,
and necessary detailed descriptions and classification are in place as required, the new knowledge
elements may be authorized and closed. To support the knowledge process from collection to use, the
application provides an environment where knowledge engineers can retrieve existing knowledge
elements that are relevant to the issue at hand. The Experience user may