Coral Springs honored
to receive national
Baldrige Award site visit
The City of Coral Springs prides itself in being run as a
business, and it recently received a site visit for the Malcolm
Baldrige Award Non-Profit pilot program.
The Baldrige National Quality Program is the highest level
of recognition for corporate excellence in the nation, and
this is the first year it has tested a program for non-profit and
public entities. The program is managed by the National
Institute of Standards and Technology, an agency of the U.S.
Department of Commerce’s Technology Administration.
The City was one of only two applicants nationally to
receive a site visit in this new category. A team of examiners
analyzed the City’s processes and how they compare to the
criteria set for the award.
The Baldrige criteria set performance standards for
leadership, strategic planning, customer and market focus,
measurement and analysis, human resources, process
management, and results.
As a pilot project for Baldrige, there will be no award made
in 2006, but feedback from this site visit will give the City an
objective insight into how well it is performing, and allow the
City to make further improvements to its processes.
“We use these programs to constantly sharpen our skills
in customer service, process management and data analysis,”
City Manager Michael Levinson said. “We are very honored to
have been chosen.”
The City will reapply next year, hoping to win the award.
Your Coral Springs City Commission and Charter Officers
for financial achievement
The City of Coral Springs was recently recognized for its
strong financial management and achievements.
For the 27th consecutive year, the Government Finance
Officers Association of the United States and Canada (GFOA)
awarded the City with its Certificat