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Exam
: Cisco 642-425
Title
: Cisco® IP Telephony
Troubleshooting
Version : Demo
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1. Which Unity troubleshooting tool would be used to diagnose problems with skinny and MWI?
A. trace tool
B. configuration tool
C. diagnostic tool
D. maestro tool
Answer: C
2. Which Unity subscribers will have access to the Unity Diagnostic Tool?
A. all Unity subscribers with the correct read/write permissions
B. all Unity subscribers with the correct class of service permissions
C. all Unity subscribers with the correct security permissions
D. all Unity subscribers
Answer: B
3. Which two tasks must be performed to restore the Cisco Unity server data if it is corrupted or lost?
(Choose two.)
A. Start Dr. Watson manually to resolve issues in Microsoft message exchange server.
B. Verify Microsoft IIS permissions.
C. Reload the Cisco Unity server application on a new server prior to restoring data files.
D. Create a new batch file to replace components in the Registry.
E. Verify that no errors in other Cisco Unity processes.
Answer: BD
4. Your company has recently installed Cisco Unity to be the voice mail platform for your Cisco CallManager
IP telephony system. You have received complaints from the users that the red message waiting indicator
(MWI) light does not come on when there are new voice mail messages in the voice mailboxes. What must
be verified and possibly modified to resolve this issue? (Choose two.)
A. Use the Port Usage tool to verify that the ports dedicated to MWI on/off are not over- utilized. Add
another dedicated port if the current port is over-utilized.
B. Verify that the MWI on/off numbers are unique within the CallManager cluster dial plan. If they are not,
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change the directory numbers in the CallManager cluster so they