WE’RE ABOUT THE FUTURE AND HELPING YOU HARNESS THE EMERGING TRENDS THAT ARE RIGHT AROUND THE CORNER.Our conference program, produced in partnership with Doculabs, Business Forms Management Association, Forrester Research and AIIM, will provide invaluable knowledge and insight into the core areas of Communications, Enterprise Content Management and Information Management strategies that deliver superior customer experiences. Take the journey into the New World. Visit us at: http://documentstrategyforum.com/ CONTACT: Ken Waddell, Vice President Sales & Marketing, ken.w@rbpub.com, 608.235.2212Susan Malmanger, National Sales Representative, susan@rbpub.com, 608.442.5063
<p>2017 MEDIA KIT
How to create the
best customer
experience by
connecting
superior customer
communications
with content
management
and information
management
?
The customer experience is redefining how we view traditional terms like document, information, and
even customer. In response, we see core strategies, such as customer communications, information
management, content management, marketing, and customer service, fusing together to produce a new
kind of business model—with the customer in the center. Throughout the year DOCUMENT Strategy
media will track and report on this next-gen market through our digital magazine, newsletter, website,
webinars, and our annual DOCUMENT Strategy Forum.
Our Mission...
To advance the maturity of enterprise-wide communications and information management strategies.
Backed by 23+ years as an industry leader, our serious editorial, peer-to-peer communities and solution
partners deliver on this promise.
We Speak To…
The Buyer—Exclusively. We are a niche trade media company and qualify every last subscriber.
That’s why we deliver you real executives.
85% of our audience has purchasing authority
81% are interested in Customer Communications Management
76% are interested in Enterprise Content Management/Content Strategy
64% are interested in Customer Experience
55% are interested in Information Management/Governance
Who We Are
We Cover the Topics You Care About…
Business/Forms Process Management
Customer Communications Management
Compliance/E-Discovery
Customer Experience
Data/Document Security
Document Capture/Imaging
Document Design/Composition
Enterprise Content Management/Content Strategy
Information Management/Governance
Marketing/Personalization
Omni-Channel Delivery
Records Management/Disaster Recovery
Financial
Insurance
Manufacturing
Utilities
Communications
Education
Government
Healthcare/Medical
We Serve the Industry…
2
2017 Media Kit
About Us
CONTACT: Ken Waddell, Vice President Sales & Marketing, ken.w@rbpub.com, 6