Escalate Retail Ranks as the #1 Vendor for
Multiple Categories of Internet Retailer’s Top 500
Guide®
Escalate Named Top Provider for Order Management, Fulfillment, and Customer Service Solutions by Top
500 Retailers in Those Categories
August 11, 2010 10:45 AM Eastern Daylight Time
SAN DIEGO--(EON: Enhanced Online News)--Escalate Retail, the leading provider of solutions that help retailers
reinvent the shopping experience for their customers, was recently cited as a top provider for numerous categories in
Internet Retailer’s Top 500 Guide®.
Every year for the Top 500 Guide, Internet Retailer publishes a report that examines the vendors cited most often
by Top 500 retailers in each technology category. The top three vendors are selected for each category, based on
the frequency with which providers were cited by merchants in the 2010 Top 500 Guide.
Escalate Retail’s solutions are consistently identified among the leaders in their class by analyst reports, customer
surveys, and media scorecards. Escalate was cited as a top provider for multiple categories in the 2010 Top 500
Guide, including:
l #1 Provider of Order Management solutions
l #1 Provider of Fulfillment solutions
l #1 Provider of Customer Service software
l #2 Provider of CRM solutions
l Tied as #2 provider of Content Management solutions
55 Escalate Retail clients were included on this year’s Top 500 Guide, including leading brands such as J.Crew,
Saks, The Buckle, Gymboree, Hot Topic, and Urban Outfitters.
“We are very pleased to be ranked highly in Internet Retailer’svendor report,” said Rich Harmatiuk, VP and
general manager, Escalate Retail. “The Top 500 Guide is the premier listing for online retailers, and we are proud to
be among the leading providers to this elite group of retail brands. Our top ranking in multiple categories validates the
capabilities inherent in our All-Channel Commerce solutions, and we offer congratulations to all of our customers that
made the list.”
About the Internet Retailer T