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Qwest Choice TV & OnLineTM Fact Sheet Qwest Choice TV & OnLineTM offers an innovative alternative to existing cable or satellite service, with the latest in video entertainment, high-speed Internet access, and integrated telephony features -- all delivered through an existing telephone line. Qwest Choice TV & OnLine customers can view cable programming, access the Internet, and talk on the phone – all at the same time, through one single phone line. Using VDSL technology (Very High Speed Digital Subscriber Line), Qwest delivers over 250 total available channels* of cable programming, Internet speeds from 256 Kbps to 1 Mbps, and new ways to allow a customer’s TV, PC and telephone service to work together. Qwest Choice TV & OnLine currently passes 400,000 homes and offers the service in portions of the Phoenix, AZ metropolitan area and Douglas County, CO (Highlands Ranch). Choice TV & OnLine Service Delivers: Qwest Choice TV TM • 100 percent digital television programming, offering sharper pictures and CD-quality sound • Over 250 total available channels* of digital programming, with basic, premium, Pay-Per-View and music channels • On-screen Interactive Program Guide (IPG), which allows customized viewing and scheduling • Instant access to Pay-Per-View movies and events, ordered easily through the remote control • Parental control features that give parents better supervision over what children can view Qwest Choice OnLine TM • Choice of two high-speed Internet service packages • Always-on Internet service, with speeds up to 256 Kbps, 640 Kbps, or 1 Mbps • 24 x 7 live technical support • Multiple e-mail accounts • Dedicated connections upstream and downstream • ‘Dial-away’ convenient connection from anywhere in Qwest 14-state telephone service area. Customer Benefits and Service Features: • Qwest Choice TV and Choice OnLine may be purchased individually or packaged together. • Multiple packages are competitively priced to meet any customer’s needs. • A convenient ‘single bill’ for all voice, video and Internet services. • On-screen telephone features like Qwest Caller ID and Voice Messaging.+ • A single Digital Gateway Box interconnects voice, video and Internet services to the home without the need for additional modems or set-top boxes. Current Markets: Qwest Choice TV & OnLine is available in portions of the following locations: ♣ Metropolitan Phoenix, AZ (franchises in Scottsdale, Glendale, Phoenix, Chandler, Gilbert, Peoria, Paradise Valley, and unicorporated Maricopa County) ♣ Douglas County (Highlands Ranch, CO) ♣ City of Boulder, CO ♣ Omaha, NE (West Omaha)** About VDSL Technology (Available in Metro Phoenix, AZ; City of Boulder, CO; and Douglas County - Highlands Ranch, CO): Qwest Choice TV & OnLine uses VDSL and ‘fiber-to-the-neighborhood’ technologies to offer fully integrated voice, video and high-speed data services to residential customers. By using existing fiber in the neighborhood, Qwest reaches within 4,000 feet of a customer’s location, which allows the VDSL technology to deliver speeds of 26 Mbps downstream and 3 Mbps upstream. At the neighborhood, signals are converted and sent via ATM and MPEG2 technology through the existing telephone copper wire network. Whole House Digital Solution: At the home, a Qwest Digital Gateway Box interconnects Qwest Choice TV & OnLine to individual television sets, personal computers, telephones and audio equipment to achieve a “whole house digital solution.” The Digital Gateway eliminates the need for additional set-top boxes and cable modems. This translates into a truly ‘last mile’ broadband network for voice, video and high-speed Internet services. Customers can access a variety of state-of-the-art features through the Digital Gateway, including: • 100% digital television programming • Discounted movie packages • Pay-Per-View movies and events • Digital stereo music • Very High Speed DSL • Parental control security • On-screen Qwest Caller ID • Qwest Voice Messaging indicator light+ The Digital Gateway differs from traditional set-top boxes in that traditional cable boxes are designed to deliver one video and audio channel to just one TV/VCR at a time. The Digital Gateway, however, functions like three digital set-top boxes and a high-speed modem in one. It delivers multiple video/audio streams simultaneously. Qwest Choice TV & OnLine – Omaha Market** Qwest Choice TV & OnLine is also offered in portions of western Omaha, NE. Using hybrid fiber coaxial architecture and cable modem delivery, Qwest Choice TV & OnLine provides advanced video and Internet services with more choices, more value and better quality over other service providers. Qwest Choice TV offers customers a choice of several basic program and premium movie packages available at competitive prices. Qwest Choice OnLine is one of Omaha’s first high-speed residential Internet services with download capabilities 100 faster than a conventional dial-up modem. *Qwest Choice TV delivers over 250 total available channels in portions of Douglas County (Highlands Ranch), CO, and over 190 channels in metro Phoenix. **Qwest Choice TV & OnLine service delivered through coaxial architecture and cable modem delivery in Omaha market. +Integrated calling features require separately available subscription to Qwest Caller ID and/or Voice Messaging. August 27, 2001
