<p>On our way to
Virgin Trains’ corporate
We issued our first corporate social responsibility (CSR) report in 2008 and I’m pleased
to welcome you to this updated version. ‘On our way to sustainability’ is Virgin Trains’
corporate social responsibility report that reflects our ongoing commitments to a sustainable
business during the franchise extension period, which runs until 2017.
Our original report set out strong commitments in a number of business sustainability and
environmental aspect initiatives which are as valid today as they were back in 2008.
Some commitments have been completed; others are longer term evolving targets that
build on what we’ve learnt.
Since 2008, we’ve developed our energy management programme to a level that led to the
prestigious BS EN ISO: 50001 award in 2012. Additionally, this has been reinforced by BSI
Kitemark certification of the data we use to monitor energy use and CO2 levels. The Kitemark
award is based on a 2.5% reduction in CO2 emissions and we have chosen to use this as our
target during the franchise extension period.
But energy is only part of the story – a sustainable and environmentally efficient business
involves many aspects in areas as diverse as waste management and prevention of pollution
to community engagement. Our 2008 report recognised this, setting out a framework for
future development. We intend to continue work in these and other areas and reinforce this
by committing to the achievement of the British Standards BS EN ISO: 14001 Environmental
Management. We will deliver this during the franchise extension period.
We believe much of the 2008 report still forms the right basis of our sustainability
commitments and we will continue with this programme of development until November
2017, and hopefully beyond
The report describes our activities around minimising our impacts; whether it’s the sourcing of
food, working to reduce our carbon footprint, or managing our waste in a responsible way.