70-271 MCDST Braindump
ExamSoon 70-271 Exams
Microsoft Supporting Users and Troubleshooting a MS Windows XP OS
O rder : 70-271 Exam
Practice Exam: 70-271
Exam Number/Code: 70-271
Exam Name: Supporting Users and Troubleshooting a MS Windows XP OS
Questions and Answers: 84 Q&As
Free 70-271 Braindumps
Exam : Microsoft 70-271
Title : Supporting Users and Troubleshooting a MS Windows XP OS
1. You are a desktop support technician for your company. You are installing Windows XP Professional on a new
desktop computer. The computer has two IDE hard disks that are connected to a two-channel IDE RAID controller.
Both hard disks are connected to the same channel.
When you run Windows XP Professional Setup on the new computer, you receive the following error message: "Setup
did not find any hard disk drives installed in your computer."
You verify that the two hard disks are properly connected to the controller and that both hard disks start when the
computer is started.
You need to resolve the error and install Windows XP Professional on the new computer.
What should you do?
A. Configure the BIOS of the computer to enable Plug and Play support. Restart the computer and run Setup again.
B. Configure the hard disks to use separate channels on the IDE RAID controller.
C. Modify the BIOS for the IDE RAID controller to configure the boot sequence to start from the first hard disk.
D. Run Setup again. When you are prompted, insert a floppy disk that contains the driver for the IDE RAID controller.
Answer: D
2. You are a desktop support technician for your company. A user uses a printer that is attached locally to his
portable Windows XP Professional computer. The printer is connected by a USB cable.
The user reports that the printer is not printing. The user states that he can see four print jobs in the print queue, but
that none of them are printing.
You discover that the user recently returned from a business trip and reconnected the printer. The user printed several
documents while on the business trip, and thos