In theory it’s very simple to talk about wanting to put the customer at the heart and centre of everything you do, but how do you achieve that when you have been created as a product-led business?
The UK Chief Customer Officer (CCO) Report Nish Kotak
The UK Chief Customer Officer (CCO) Report Nish Kotak, updated 6/26/17, 8:33 PM
In theory it’s very simple to talk about wanting to put the customer at the heart and centre of everything you do, but how do you achieve that when you have been created as a product-led business?