Honesty and clarity are crucial to maintaining client trust and loyalty. We share some pointers that will assist your clients. Plus, there is also advice from our accountants on what they are doing to support their client bases.
How Accountants can Guide their Clients during Pandemic?
There is no doubt that the accounting line of work continues to evolve rapidly, and many of us
believe that there is a noteworthy priority shift in the industry. The pandemic has accelerated
shift of accountants to better adapt to unexpected events and current demands, therefore
ensuring they can stay resilient into the future. How they evolve into this role in the coming
times will determine the future of the profession. To keep booming, accountants must stay
persistent on new ways to help their clients represent employees in business decisions and
build smarter business practices, relying on tech to support that evolution. By practising a
series of steps in place to support your clients and offer value, not only will be able to help the
clients, but you will also be able to establish your practice and your team as trusted advisers.
In this article, we share some pointers that will assist your clients. Plus, there is also advice from
our accountants on what they are doing to support their client bases.
Provide accurate knowledge and information:
It is essential that being an accountant, you provide your client with the appropriate
information and keep them updated with the latest legislation changes. You need to
understand that client knowledge of some areas around the emergency coronavirus
government legislation might be limited – and be ready to fill that gap. Though businesses may
need to gain employment knowledge, contract law to make sure things are done perfectly.
Accountants are expected to have this knowledge and, if not, they better learn about it for
Offer clarity around financial support:
You need to help your clients to understand what financial support is available to them from
your end. Its measures are at their disposals, such as the Job Retention Scheme, the
forthcoming Job Support Scheme, loan and grant offerings, and HMRC’s Time to pay statutory