Sachin Jaiswal: Redefining Benchmarks of
Traditional Transaction Methods
To exalt a venture, an entrepreneur is required to bestow a courageous pursuit for the passion and
impeccable ideologies. Caring the justification of a leaders' triumphant through ones tireless
efforts and skill, CIO Look presents you the journey of a zealous entrepreneur, Sachin
Jaiswal, Founder and CEO of Niki (Niki.ai).
Below are the highlights of the interview conducted between CIO Look and Sachin:
How do you diversify your tech solutions that appeal to your target audience?
The key to a successful tech solution is always a simple solution to a complex problem. Niki
enables users to make online transactions and payments through a single window conversational
interface. Users simply need to initiate a conversation with her to shop for great hyper-local deals,
book bus, cabs, hotels, movie tickets, and make monthly bill payments as well. Niki fulfills
multiple requirements of a diverse target group by making the interface extremely easy to use and
enabling a seamless checkout experience through multiple payment partner option. We are soon
going to provide voice recognition support in multiple Indian languages to bring India's non-
urban users on board.
What were the past experiences, achievements or lessons that shaped your journey?
We are four in the founding team, and all of us hail from IIT Kharagpur. I have worked with
Oracle as a Product Manager and later Co-founded Innovaccer a data analytics company.
Keshav comes with a Computer Science background and has worked with Amazon for 4 years
building architectures at scale. Shishir was the head of Strategic Initiatives at Indiareads and Nitin
has worked with Ipsos doing Marketing Analytics for Fortune 500 firms, before co-
founding niki.aiwith others.
Online commerce is a huge problem globally with a lack of uniform interface as well as
intelligent functionality. We took our time and did extensive research to come up with the idea
that conversational interface po