ProfessionalChats Expands in Response to Continued Growth
Leading provider of live website chat services adds 10,000 square feet of workspace to
accommodate rising customer demand
KANSAS CITY, Mo. Aug. 22, 2018 ProfessionalChats, a leading web chat provider for
businesses across a range of industries, announced today that it is expanding its Kansas City
headquarters, adding 10,000 square feet of work space to its existing 7,500-square foot
facility to accommodate the company's rapidly growing team of chat specialists and support
The expansion is the result of a remarkable monthly growth rate of 15 percent.
"There's just more and more demand for informed, responsive and empathetic chat
service," said Scott Hansen, CEO for ProfessionalChats. "What we offer is a win for
everybody. Our specialists provide the convenient online interactions and knowledgeable
responses that the public expects, and our client companies experience real value from our
service because they can capture more online leads and generate referrals from satisfied
customers, which leads to increased revenue."
ProfessionalChats provides live website chat service for a range of professionals and
institutions. The company's specialists are provided with industry-specific training and
certified in spelling and grammar in order to enhance customer satisfaction, which in turn
creates value for clients in the form of increased sales and overall efficiency.
"The intense industry-focused training we provide is powering our sustained growth," said
Trevor Flannigan, COO of ProfessionalChats. "With our specialists, online engagements are
polite, efficient, and productive, and that's what our clients and their customers alike want
from a chat provider."
ProfessionalChats has managed more than half a million individual chat sessions since
launching in 2016 and now serves more than 1,200 clients.
ProfessionalChats is a leading professionally managed website chat service for a variety of