Everest Group Appoints Industry Expert Michael
Fraley to Head Expanded Shared Services Practice
Everest to Lead Sessions at Shared Services & Outsourcing Week Events in Orlando and Sydney
14th Annual North American Shared Services & Outsourcing Week
March 22, 2010 11:52 AM Eastern Daylight Time
DALLAS--(EON: Enhanced Online News)--To meet the rising demand for best practice advice in the design,
implementation and delivery of Shared Services functions, Everest Group, a global consulting and research firm, has
appointed Michael Fraley to lead the firm’s expanded Shared Services Practice.
“Investing in world-class Shared Services delivery capabilities is increasingly becoming central to the strategies of
leading companies seeking to deliver increased performance and reduced cost in the delivery of back-office
functions,” said Peter Bendor-Samuel, chief executive officer of Everest Group. “Consequently, we’re
experiencing an upsurge in client demand for insights and knowledge regarding how to build world-class Shared
Services functions. Michael brings significant experience, having worked with many leading companies that have
achieved the distinction of being able to deliver sustainable and high-operational performance across back-office
functions that support complex and diverse business needs.”
Insights into Shared Services strategies for onshore, nearshore and captive operations will be presented by Everest
consultants at the IQPC (International Quality and Productivity Center) Shared Services and Outsourcing Week
events in Orlando and Sydney.
l At the 14th Annual North American SSOW conference in Orlando, March 22-25, 2010, Eric Simonson,
principal, Everest Group, will moderate a panel discussion, “India 2.0: The Next Generation of China & A
Closer Look at Emerging Markets,” on March 24. Serving as panel members will be Anand Ramesh,
research director, Everest Group; Nicolo Gligo Saenz, Invest Chile; and Esteban Carril, former director of
Latin America shared services for EMC an