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<p>2016 U PS® R ATE and SERV ICE GU IDE
Daily Rates
Updated July 11, 2016
Stay on top of the latest UPS news, announcements
and critical updates via e-mail at ups.com/subscribe.
Essential Contacts
Support
UPS Customer Service
ups.com®
1-800-PICK-UPS®
1-800-877-1548 En Español
1-800-782-7892 International
1-800-811-1648 Billing
1-800-554-9964 Hazardous Materials
1-800-833-0056 Hearing Impaired – TTY/TDD
customer.service@ups.com
International Shipping
ups.com/international
1-800-782-7892
Zone Charts
View or download at ups.com/rates
WorldShip® Technical Support
ups.com/worldshipsupport
1-888-553-1118
UPS Package Design and Test Lab
1-877-877-7229
UPS CampusShip® Support
Help Desk: 1-877-289-6418 (United States)
Eform: ups.com/eform
Help Desk Listing for other Countries:
campusship.ups.com/techsupport
UPS® Ground Time in Transit
ups.com/maps
Freight Services
UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 4-6.
Air Freight Services
ups-scs.com/airfreight
1-800-443-6379
Ocean Freight Services
ups-scs.com
1-800-443-6379
UPS Express Critical®
upsexpresscritical.com
1-800-714-8779
UPS Freight® – LTL and Truckload
ltl.upsfreight.com
1-800-333-7400 (LTL)
1-888-682-4652 (TL)
UPS Trade Direct®
ups.com/tradedirect
1-800-742-5727
UPS Worldwide Express Freight®
ups.com/worldwideexpressfreight
1-800-782-7892
UPS Worldwide ExpeditedTM Ground Freight
ups-scs.com
1-800-443-6379
UPS Solutions
Visit ups.com/solutions to view the full portfolio of UPS services.
The UPS Store®
theupsstore.com
1-858-455-8800
UPS Capital®
upscapital.com
1-877-263-8772
UPS Mail Innovations®
upsmailinnovations.com
1-800-500-2224
UPS Supply Chain Solutions®
ups-scs.com
1-800-742-5727
How To Use This Guide
Find what you need to ship your packages – from services and rates to packaging and payment – in the
following pages. For your convenience, the UPS® Rate and Service Guide is divided into five sections
that cover each of the primary steps involved in preparing and pro