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<p>2016 U PS® R ATE and SERV ICE GU IDE
Updated July 11, 2016
Stay on top of the latest UPS news, announcements
and critical updates via e-mail at ups.com/subscribe.
UPS Customer Service
1-800-877-1548 En Español
1-800-554-9964 Hazardous Materials
1-800-833-0056 Hearing Impaired – TTY/TDD
View or download at ups.com/rates
WorldShip® Technical Support
UPS Package Design and Test Lab
UPS CampusShip® Support
Help Desk: 1-877-289-6418 (United States)
Help Desk Listing for other Countries:
UPS® Ground Time in Transit
UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 4-6.
Air Freight Services
Ocean Freight Services
UPS Express Critical®
UPS Freight® – LTL and Truckload
UPS Trade Direct®
UPS Worldwide Express Freight®
UPS Worldwide ExpeditedTM Ground Freight
Visit ups.com/solutions to view the full portfolio of UPS services.
The UPS Store®
UPS Mail Innovations®
UPS Supply Chain Solutions®
How To Use This Guide
Find what you need to ship your packages – from services and rates to packaging and payment – in the
following pages. For your convenience, the UPS® Rate and Service Guide is divided into five sections
that cover each of the primary steps involved in preparing and pro