What is Hosted Exchange

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a cloud-based telecommunications solution
What is Hosted Exchange? 
Chances are you’ve probably heard of hosted exchange email, but do you know exactly what it is and 
whether it’s the right choice for your business?  
Also referred to as Exchange Online, hosted exchange is a cloud-based telecommunications solution 
that supplies a server for users to store their Microsoft email box. Businesses can rent the server 
space from Microsoft Exchange, allowing them to centralise their emails into one database on the 
cloud. It is employed and configured through a service provider’s platform, and can be accessed via a 
secure network, or VPN.  
Hosted exchange is a cloud-based solution, or SaaS (Software as a service) which means it can be 
accessed over the Internet via any connected device. It gives businesses the scope to access their 
emails, calendar, address book and documents remotely, alongside ensuring the data is kept secure.  
The advantages of hosted exchange 
Usually, hosted exchange is best suited to smaller businesses who lack the capacity to host and 
manage their own email server, due to reduced resource or limited workforce. However, it can be 
argued that hosted exchange has many advantages for any modern business.  
 Flexibility  
When using the majority of email servers, you will be restricted to using the pre-set domain 
name in your email address, such as @gmail.com, @hotmail.com and so on. However, 
hosted exchange offers you the flexibility to fully personalise your email domain name. This 
means you can have an email address that includes your business name, for example 
name@business.com.  
 Technical issues are taken care of 
Rather than relying on your in-house technical team to resolve any technical issues that may 
arise, when using a hosted exchange all of these issues are resolved by a large, dedicated 
offsite team. This allows you to stay focused on your business and company tasks, rather 
than getting bogged down by IT issues.  
 Universal access 
Hosted exchange allows you and your employees to access your mailboxes from any location 
and any device. In addition, hosted exchange is much faster than old forms of email 
management, ensuring your mailbox is synced across your devices. This can help businesses 
stay connected which can aid collaboration and innovation. 
 Lower costs  
Using hosted exchange is far cheaper than employing a skilled workforce to set up your own 
email server. This makes hosted exchange particularly good for small businesses, as they are 
less likely to be able to afford the high costs associated with a self-managed server.  
 More features 
You will also benefit from having access to more advanced features in your mailbox. From 
automatics responses to mailbox rules, email forwarding and access to archived emails, 
hosted exchange makes it easier to organise and streamline your working life.  
 Stronger security  
Hosted exchange is far more secure than using a free email service. 
 Send larger files  
Hosted exchange allows you to send bigger file attachments than on a free email service.  
 
With a vast array of benefits and added features that could help your business to improve, 
think about moving to a hosted exchange today.   Contact your local IT support company for 
help.