Nimble: Your Smart CRM for Office 365 and G Suite
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The Customer: Who is Skyline Boston?
Skyline Boston has been providing organizations with lightweight
tradeshow exhibit solutions for over twenty-five years. The company
offers a product line with 19 exhibit systems to choose from, including:
tabletop displays, portable displays, modular inline exhibits and large
scale island displays. Skyline Boston is a member of the global Skyline
network providing services to nearly 100 North American design centers.
The Challenge: Find a Cloud Hosted CRM
Skyline Boston had been using the now antiquated GoldMine CRM for
years and was ready for an upgrade to a cloud-hosted solution. Though
GoldMine is a fully functional CRM the team was simply using it as an
electronic rolodex. They didn't use it for sales forecasting, conversation
tracking or any of the other core features of a great CRM because of its
legacy architecture made it hard to synchronize data. Not to mention
GoldMine didn't work with the new Windows 7 operating system!
Nurturing Customers with Nimble
cloud hosted Social
Includes built in social
"Nimble allows us to increase transparency
and also greatly helps document & facilitate
our internal communications."
Brian Butler, account executive at Skyline says, "GoldMine had
become a headache. We used it to create and view contact
information but we didn't live in the CRM like we knew we should.
When we decided to upgrade we began looking for a hosted solution
that had a clean interface, wasn't loaded down with a bunch of
features we didn't need and that the whole team could feel
comfortable using no matter what their technical skill level."
Skyline Boston evaluated multiple offerings including Microsoft CRM,
Salesforce.com and SugarCRM; however