Lindsay Angelo recently shared insights on the future of brick and mortar stores and how digital tools can transform the customer experience in an interview with Strategy Magazine. Learn more at https://lindsay-angelo.com/thinkingcont/2021/2/22/the-force-of-frictionless-retail
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This Thought Leader Will Help You Embrace
The Future Of Consumerism & Innovation
Seeking a business strategist with
revolutionary ideas to guide you in
the journey to your own success?
Lindsay Angelo is here to help you
develop a growth mindset to unlock
value in your venture!
The thought leader recently
shared her thoughts on the future
of brick-and-mortar retail,
frictionless shopping and
consumerism in an interview with
Strategy Magazine.
A recent example of a retailer
testing the concept of
expanding the connections
between digital and physical
shopping is Alimentation
Couche-Tard.
The Canadian convenience
store operator has teamed up
with McGill University to
create an innovation lab for
frictionless technologies.
Shoppers use the app to access
a specially designed Connecté
section to pick their items that
are being recognized in real-time
to enable a contactless checkout.
The launch of Couche-Tard's
frictionless store follows the example of
retail giant Amazon, which launched
Amazon Go in 2018 and Amazon One
in 2020 as part of its evolution into a
more innovative and customer-friendly
retailer.
The Amazon One concept has
been introduced in some of the
retailer's physical stores to allow
shoppers to use their palms on
a scanner to pay for their
purchases.
The innovation, including the
Amazon Go convenience and
grocery technology, eliminates the
need of lining up at the checkout
counter, letting contact-free
technologies run the entire
shopping process.
Lindsay says: "Given that Amazon has
paved the way for it, and what they
have in store, anyone in the
convenience or grocery business is
acting pre-emptively and trying to think
through, how are we going to compete
against that in the future?"
Wondering what the future holds
for brick and mortar retail stores
post-pandemic? Contact Lindsay
now to embrace a tech-fueled,
customer-focused approach to
gain a competitive edge!
Go to lindsay-
angelo.com for more
information!
The Future Of Consumerism & Innovation
Seeking a business strategist with
revolutionary ideas to guide you in
the journey to your own success?
Lindsay Angelo is here to help you
develop a growth mindset to unlock
value in your venture!
The thought leader recently
shared her thoughts on the future
of brick-and-mortar retail,
frictionless shopping and
consumerism in an interview with
Strategy Magazine.
A recent example of a retailer
testing the concept of
expanding the connections
between digital and physical
shopping is Alimentation
Couche-Tard.
The Canadian convenience
store operator has teamed up
with McGill University to
create an innovation lab for
frictionless technologies.
Shoppers use the app to access
a specially designed Connecté
section to pick their items that
are being recognized in real-time
to enable a contactless checkout.
The launch of Couche-Tard's
frictionless store follows the example of
retail giant Amazon, which launched
Amazon Go in 2018 and Amazon One
in 2020 as part of its evolution into a
more innovative and customer-friendly
retailer.
The Amazon One concept has
been introduced in some of the
retailer's physical stores to allow
shoppers to use their palms on
a scanner to pay for their
purchases.
The innovation, including the
Amazon Go convenience and
grocery technology, eliminates the
need of lining up at the checkout
counter, letting contact-free
technologies run the entire
shopping process.
Lindsay says: "Given that Amazon has
paved the way for it, and what they
have in store, anyone in the
convenience or grocery business is
acting pre-emptively and trying to think
through, how are we going to compete
against that in the future?"
Wondering what the future holds
for brick and mortar retail stores
post-pandemic? Contact Lindsay
now to embrace a tech-fueled,
customer-focused approach to
gain a competitive edge!
Go to lindsay-
angelo.com for more
information!