York is very aware of the product positioning, so they don’t need extensive training. York employs a much better quality of person than one would find at a more basic call center. They are quite comfortable speaking with management levels or higher and handling conversations even if they fall off script. Why settle for the old way of getting in the door?

About Jack Berlin

T 416.410.2222 | E inquiry@yorkc.com | www.yorkc.com

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