York is very aware of the product positioning, so they don’t need extensive training. York employs a much better quality of person than one would find at a more basic call center. They are quite comfortable speaking with management levels or higher and handling conversations even if they fall off script. Why settle for the old way of getting in the door?
About Jack Berlin
Founded Accusoft (Pegasus Imaging) in 1991 and has been CEO ever since.
Very proud of what the team has created with edocr, it is easy to share documents in a personalized way and so very useful at no cost to the user! Hope to hear comments and suggestions at info@edocr.com.