IBM ICLUSTER SERVICES OFFERINGS
THE IMPLEMENTATION METHODOLOGY AND WHY WE USE IT
Experiences with a large number of customer installations have taught us that unlike other
software products, IBM Cluster is a project as well as a product. Setting up a truly functional
backup system can impact many departments, business processes, and applications. Therefore,
with proper planning in place critical aspects of the project will be considered and time to a
successful implementation will be reduced.
WHAT’S INVOLVED IN THE ICLUSTER/ICLUSTER SMB METHODOLOGY?
The methodology is delivered in four key phases: Pre Implementation, Implementation Phase I,
Implementation Phase II, and Post Implementation.
The Pre Implementation Phase involves the following steps:
• Meet with the customer and project team (i.e. IBM personnel, application
programmers, network administrators, end-users, etc.) in a Project Definition
Workshop (PDW). This is an interactive session that allows IBM to collect information
on a customer’s environment so that an appropriate project plan can be designed.
The project team also has an opportunity to ask questions about the solution, and
how it impacts their environment or role.
• Perform an analysis to determine application transaction volumes to assist in the
optimization of an implementation.
• Produce a number of deliverables for the customer that will identify the environment,
results of the transactional analysis, as well as the configuration for the product and
Implementation Phase I uses the deliverables produced in the Pre-Implementation phase to:
Install and configure iCluster, synchronize the primary and backup systems, and start
mirroring for one target (usually a single application environment).
• Ensure that the replication streams are optimized.
• Conduct operational training and introduce the helpdesk to provide additional
Implementation Phase II is designed to help perform hardware or so