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James H Burns

Meet Parents At Their Intensity Level 
 
This doesn't mean you should start an argument. It means that when a bullying parent has a 
concern, as unrealistic as it might be; let them know that their concern is your concern. If they 
come in and are agitated, meet their intensity with your own intensity. When they present a 
problem to you respond with something like "I am so happy you made me aware of this. Now 
let's work together to straighten things out," parents can be reactive, argumentative, and angry. 
They may lack the social and emotional equity to deal with issues that are placed in front of them 
by their own child. They rely on the responses that they have learned from others through 
observation, and many of the behaviors that they exhibit are part of their own intergenerational 
tendencies. 
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