CompuCom Honored as a Winner of Operational Excellence at 2010 Microsoft Worldwide Partner Conference Microsoft Worldwide Partner Conference 2010 August 18, 2010 09:27 AM Eastern Daylight Time   DALLAS--(EON: Enhanced Online News)--CompuCom Systems, Inc., the leading IT outsourcing specialist, has won the Operational Excellence Award at the 2010 Microsoft Worldwide Partner Conference. The company was chosen out of the North American field of top Microsoft Partners for delivering market-leading operational excellence supporting Microsoft technology. The awards were distributed at a ceremony July 15 in Washington, DC, at Microsoft’s Worldwide Partner Conference. “CompuCom is dedicated to customer satisfaction excellence and we are proud of our focus on continuous improvement,” said Sr. VP Enterprise Sales at CompuCom, Bill Barry. “The Microsoft Licensing Operational Excellence Award reinforces our commitment to providing our clients with the highest quality trusted solution every time. Through our relentless pursuit of world-class practices we bring value to our clients in everything we do.”  Winners were chosen from a pool of more than 31 entrants in the US and Canada. CompuCom was recognized for superior operational excellence, meeting or exceeding specific requirements for the number of valid agreements in a variety of categories, as well as the number of on-time and valid order submissions and revenue reconciliation. By meeting these operational criteria, these winners have illustrated their commitment to providing value and customer satisfaction. “We are fortunate to work with a large number of partners who consistently demonstrate a high level of passion for Microsoft products and consistently deliver high quality, innovative solutions to their clients,” said Matt Rossmeissl, Vice President of Microsoft Commercial Operations. “I’m pleased to honor this year’s winners of the Operational Excellence award in recognition of their enthusiastic dedication to both Microsoft and our mutual customers.”  “Our partners are the backbone of Microsoft’s customer reach across the world,” states Mary Ellen Smith, General Manager for the America’s Operating Center. “In achieving Microsoft’s 2010 Operations Excellence award, these 15 partners demonstrate their commitment to delivering unparalleled customer service and satisfaction. We applaud their efforts and are pleased to present them with this distinction.”  The Microsoft Licensing Operational Excellence Awards recognize Microsoft Partners that have developed and delivered operational excellence over the past year. About CompuCom Systems, Inc. CompuCom is recognized as the leading IT outsourcing specialist for delivering the right combinations of innovation, quality and exceptional value to continually address the evolving challenges facing IT leaders. From the desktop to the data center, CompuCom’s infrastructure management, application development, architecture and governance, and technology lifecycle services incorporate international standards, real world experience, and ITIL best practices. The company is listed among leaders in several market studies by respected IT industry analysts covering service desk, managed desktop, managed security, data center, remote infrastructure management, and the emerging hosted virtual desktop services markets. CompuCom’s flagship IIM™ solution and framework helps organizations reduce  operating and capital expense, drive alignment of IT services to business plans, and improve the value contribution of innovative technologies and processes. To learn more, visit www.CompuCom.com. Contacts CompuCom Systems, Inc. Marilyn Nelson, +1 281-996-1551 Marilyn.Nelson@CompuCom.com Permalink: http://eon.businesswire.com/news/eon/20100818005744/en/CompuCom/Microsoft/award