How to Manage Online Reputation
The Easy Way
Want to get a pulse on how guests see your hotel? Check
out this advanced platform!
Dallas-based InnSpire announces the launch of its
online reputation management platform for the hotel
industry.
ReviewMagic.AI pulls guest reviews from all major
platforms and collates them into a single dashboard,
making it easier for you to get a snapshot of your online
reputation.
ReviewMagic.AI was launched to give
hotel operators like you a data and
analytics platform that is simple to use
and easy to understand.
Having a streamlined dashboard also
ensures that your staff can quickly
respond to and address negative
reviews, which can damage your
business’ stature.
Industry statistics show that 75% of consumers trust a company
more if they have positive online reviews.
InnSpire created an omni-dashboard
where your staff can see, at a glance,
the most recent reviews from all over
the internet.
The platform also displays your hotel’s
average guest score, which acts as a
benchmark for the health of its reputation.
An advanced AI algorithm automatically categorizes the reviews, allowing you to
see which ones require action. You can also directly respond to queries and
comments using ReviewMagic.AI, further streamlining reputation management.
Issues that require resolution can be
assigned to specific staff and given a
deadline so that nothing falls through
the cracks.
ReviewMagic.AI also has a
BuddyPoint system wherein your staff
earn points for completing tasks,
which incentivizes proactiveness and
productivity.
Learn more by visiting
the URL in the
summary.