C O N N E C T I N G B
U S I N E S S & T E C H N O L O G Y
Storage Management at Schiphol
Airport Luggage System
How to solve Storage
Management issues
in a high available
logistic environment?
C O N N E C T I N G B
U S I N E S S & T E C H N O L O G Y
© Devoteam slide 2
Topics
Sander Klaasen
Background
Goal
How
Project execution
Next steps
C O N N E C T I N G B
U S I N E S S & T E C H N O L O G Y
© Devoteam slide 3
Sander Klaasen
• Ir. Mathematics
• MBA
• 10 years experience in
Tivoli
• Technical Director at
Devoteam Netherlands
• Feel free to ask questions!
Sander.Klaasen@devoteam.nl
C O N N E C T I N G B
U S I N E S S & T E C H N O L O G Y
© Devoteam slide 4
Background Storage Management Question
Luggage system at Schiphol Airport in
Amsterdam
“Almost” 7 * 24
Small maintenance window
High availability environment
Though customers (KLM)
Current solution (product and
procedure) time and work
consuming
Mainly reactive NOT pro-active
Pressure to improve
C O N N E C T I N G B
U S I N E S S & T E C H N O L O G Y
© Devoteam slide 5
Goal
C O N N E C T I N G B
U S I N E S S & T E C H N O L O G Y
© Devoteam slide 6
Goal
Reduce risk of failing technical environment
$, disruption of operations can lead to a huge claim
Too much manual work, long lead times and lots of
possibilities to make