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Exam
: CompTIA 220-601
Title
: CompTIA A+ Essentials
(2007 Edition) Exam
Version : Demo
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1. Which of the following is the MOST important quality of a technician as it relates to customer service?
A. Ability to listen and communicate effectively with the user
B. Ability to quickly fix any technical problem and correctly document the solution
C. Ability to solve any technical problem
D. Ability to maintain complete and concise logs
Answer: A
2. A technician has installed a new video card and the computer will now only boot into VGA mode. Which
of the following may be the cause of the problem?
A. There is an operating system incompatibility.
B. The incorrect drivers are installed.
C. The external monitor is not compatible.
D. The new card is not DVI compatible.
Answer: B
3. After installing a new cable modem and new router, which of the following should be the order used to
start up the devices?
A. Turn on the cable modem, then the router, and then the computer.
B. Turn on the cable modem, then the computer, and then the router.
C. Turn on the router, then the computer, and then the cable modem.
D. Turn on the computer, then the cable modem, and then the router.
Answer: A
4. IEEE 1284 is a standard for:
A. infrared communication.
B. wireless networks.
C. wired networks.
D. parallel communication.
Answer: D
5. Which of the following is the fastest method to transfer data wirelessly?
A. Bluetooth
B. Standard infrared
C. General Packet Radio System (GPRS)
D. 802.11
Answer: D
6. Windows XP is being installed from a CD onto a computer that has no operating system. Which of the
following installation methods would MOST likely be used?
A. Multiboot
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B. Network
C. Attended
D. Automated
Answer: C
7. NTFS should be used for Windows X