<p>Consumer Guide to the
Florida Lemon Law
The Motor Vehicle
Warranty Enforcement Act
Office of Attorney General
Pam Bondi
Lemon Law Hotline
1-800-321-5366
1-850-414-3500 (outside Florida)
This guide is just that, a guide. If you have a question or are
uncertain about a particular aspect of this law, contact the
Lemon Law Hotline or write the Office of the Attorney General,
Lemon Law Arbitration Program, The Capitol, Tallahassee,
Florida 32399-1050. Information may also be found on the
Attorney General’s home page at http://myfloridalegal.com.
Pam Bondi
Attorney General
Inside This Guide
What Vehicles are Covered by the Lemon Law? . . . . . 2
Does the Lemon Law Cover Every Vehicle Defect? . . . 2
To protect your rights you should do the following . . . . . . 3
How Do I Obtain Relief If I Have a Lemon? . . . . . . . . 4
When Must I Request Arbitration by the
State-Run Board?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What proof will I need at my hearing?. . . . . . . . . . . . . . . . . 6
Getting a Refund or Replacement Vehicle . . . . . . . . . 6
What Happens After the Arbitration Hearing? . . . . . . 8
Recreation Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How Do I Resolve My Recreation Vehicle Dispute? . . . . . . . 9
General Information About the RV Mediation &
Arbitration Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How to Submit the Defect Notification Form . . . . . . 12
1
What vehicles are covered by the Lemon Law?
New or demonstrator motor vehicles sold or leased in the State of
Florida may be covered under the Lemon Law. If the vehicle is leased or
a demonstrator, a manufacturer’s warranty must be issued as a condi-
tion of sale. The lease must be either a lease-purchase agreement, or a
lease for one year or more with the lessee responsible for having the
vehicle repaired. Motorized recreation vehicles are also covered, with
certain exceptions. IMPORTANT: If you own a recreation vehicle, your
rights are somewhat different. Please refer to the section