Demo Edition © 2008 - 2009 Test Killer, LTD All Rights Reserved CPIM-Certified in Production and Inventory Management Exam: CPIM CPIM 1 http://www.testkiller.com http://www.troytec.com QUESTION: 1 Operations management works in a complex environment affected by many factors. Among the most important are: A. Government regulation B. the economy and competition C. Customer expectations and quality D. all of these Answer: D QUESTION: 2 Government regulations majorly apply to areas as: A. Environment and taxation B. Product liability and safety C. Population growth D. All of these Answer: A & B QUESTION: 3 Shifts in the age of the population needs of ethnic groups, low population growth, freer trade between countries and increased global competition all contributes to: A. Government B. changes in the marketplace C. Business decisions D. customer expectations Answer: B QUESTION: 4 Some of the characteristics customers expect when they buy products are all of the following EXCEPT: CPIM 2 http://www.testkiller.com http://www.troytec.com A. A fair price with higher quality products and services B. Delivery lead time C. Presale services better than after sale services D. Product and volume flexibility Answer: C QUESTION: 5 Customer requirements may be based on price, quality, delivery and so forth are called: A. Order qualifiers B. Order prerequisites C. Order basis D. None of these Answer: A CPIM 3 http://www.testkiller.com http://www.troytec.com