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CPIM-Certified in Production and
Inventory Management
Exam: CPIM
CPIM
1
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QUESTION: 1
Operations management works in a complex environment affected by many factors.
Among the most important are:
A. Government regulation
B. the economy and competition
C. Customer expectations and quality
D. all of these
Answer: D
QUESTION: 2
Government regulations majorly apply to areas as:
A. Environment and taxation
B. Product liability and safety
C. Population growth
D. All of these
Answer: A & B
QUESTION: 3
Shifts in the age of the population needs of ethnic groups, low population growth, freer
trade between countries and increased global competition all contributes to:
A. Government
B. changes in the marketplace
C. Business decisions
D. customer expectations
Answer: B
QUESTION: 4
Some of the characteristics customers expect when they buy products are all of the
following EXCEPT:
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A. A fair price with higher quality products and services
B. Delivery lead time
C. Presale services better than after sale services
D. Product and volume flexibility
Answer: C
QUESTION: 5
Customer requirements may be based on price, quality, delivery and so forth are called:
A. Order qualifiers
B. Order prerequisites
C. Order basis
D. None of these
Answer: A
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