<p>Customer
User
Manual

‐
http://www.edocr.com

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Customer
Manual
‐
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 1
 
 
 This
guide
is
for
organizations
that
have
recently
purchased
a
company
account
at
http://www.edocr.com

 June
09
 edocr
Customer
Manual
 Edocr
Ltd
 Daresbury
Innovation
Centre,
Keckwick
Lane,
Daresbury,
WA4
4FS,
United
Kingdom
 Contact:
hello@edocr.com
or
+44.7769734491
 Customer
User
Manual

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Customer
Manual
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 2
 
 
 Table
of
Contents
 1
 INTRODUCTION
TO
EDOCR.COM
 3
 1.1
 INTRODUCTION
 3
 1.2
 BENEFITS
FOR
YOUR
BUSINESS
 3
 1.3
 FEATURES
OF
EDOCR.COM
 3
 1.4
 HOW
EDOCR.COM
WORKS
 4
 1.5
 WAYS
OF
LEVERAGING
EDOCR.COM
 4
 2
 YOUR
COMPANY
ON
EDOCR.COM
 5
 2.1
 ACCESSING
YOUR
COMPANY
 5
 2.2
 EDITING
YOUR
COMPANY
DETAILS
 5
 2.3
 MANAGING
USER
ACCOUNTS
 5
 2.4
 PROMOTING
DOCUMENTS
 5
 2.5
 MARKETING
YOUR
COMPANY
 5
 3
 YOUR
DOCUMENTS
ON
EDOCR.COM
 7
 3.1
 PUBLISHING
 7
 3.2
 DISTRIBUTION
 7
 3.3
 INTERACTIVITY
 8
 4
 YOUR
ACCOUNT
MANAGEMENT
 9
 4.1
 ACCOUNT
DETAILS
 9
 4.2
 AUTO­TWEETING
 9
 5
 DIRECTORIES
 10
 5.1
 DOCUMENTS
 10
 5.2
 BUSINESS
DIRECTORY
 10
 5.3
 GROUPS
 11
 6
 HOME
PAGE
 12
 7
 SEARCH
ENGINE
OPTIMIZATION
(SEO)
 13
 8
 APPLICATION
PROGRAMMABLE
INTERFACE
(API)
 14
 8.1
 APPLY
FOR
A
NEW
API
KEY
 14
 8.2
 API
DOCUMENTATION
 14
 8.3
 SAMPLE
PHP
LIBRARY
 14
 9
 CONTACT
DETAILS
AND
FEEDBACK
 15
 9.1
 CONTACT
US
 15
 9.2
 FEEDBACK
 15
 
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User
Manual

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Manual
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 3
 
 1 Introduction
to
edocr.com
 1.1 Introduction
 edocr.com
 provides
 a
 better
way
 to
 get
 your
 business
 visible
 on
 line,
 purely
 through
 your
documents.
 • Available
–
All
your
press
releases,
brochures,
 leaflets,
catalogues,
reports,
data
 sheets,
specifications,
user
manuals,
operating
manuals
and
business���documents
 available
to
all
and
findable
in
Google
and
other
search
engines.
 • Marketable
 –
 Your
 documents
 immediately
 shareable,
 embeddable
 and
 distributable
to
over
50
web
services
including
Twitter
and
Facebook.
 • Contextual
–
Your
documents
stored
under
you
own
company
profile
alongside
 your
business
details

 1.2 Benefits
for
Your
Business
 Key
benefits
for
using
edocr.com:
 • All
your
documents
in
one
place
–
a
“one
stop
shop”
for
your
documents
 • All
your
documents
shareable
and
accessible
anywhere
in
the
world
24/7/365

 • Unlimited
document
storage
capacity
 • All
your
documents
indexed
by
Google
and
other
search
engines

 • All
your
documents
fully
categorized
and
easy
to
find
 • Your
 documents
 seen
 as
 they
 are
 meant
 to
 be
 seen,
 with
 the
 right
 fonts
 and
 layouts
(Disclaimer:
landscape
format
will
be
supported
in
the
future)
 • Your
company
listed
against
all
applicable
categories
in
our
Business
Directory
 1.3 Features
of
edocr.com
 Key
features
of
edocr.com
includes:
 • Automatic
 creation
 of
 an
 embeddable
 thumbnail
 and
 flash
 document,
 and
 availability
of
pdf
for
download
 • Ability
 to
distribute
document
 and
organization
 links
 to
over
50
most
popular
 web
services
in
the
world
and
e‐mail
to
large
list
of
contacts
by
anyone.
 • Comments
 on
 documents
 by
 anyone,
 and
 ability
 to
 contact
 publisher
 of
 any
 document
by
anyone
without
exposing
publisher’s
e‐mail
address.

 • Rate
documents
 • Statistics
of
documents
and
organizations
 • Numerous
search
facilities
to
find
documents
and
organizations
of
interest,
and
 engage
in
discussions
 • Assign
documents
to
special
interest
groups
for
extending
dialogue
 • Display
 documents
 uploaded
 by
 multiple
 employee
 accounts
 under
 your
 company
profile,
fully
categorized.
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 4
 
 
 1.4 How
edocr.com
Works
 edocr.com
 allows
 anyone
 to
 open
 a
 free
 account
 and
 upload
 documents,
 which
 are
 automatically
 converted
 to
 flash
 documents
 for
 distribution
 and
 interaction.
 
 These
 documents
can
be
assigned
to
special
interest
groups
for
extending
dialogue.
In
addition
 they
are
automatically
listed
against
chosen
categories.
 edocr.com
also
 allows
 any
 organization
 to
 list
 itself
 against
multiple
 categories
 in
 our
 business
 directory
 and
 display
 documents
 uploaded
 by
 all
 their
 employees,
 fully
 categorized.
 edocr.com
 tracks
 user
 activities
 and
 these
 data
 is
 presented
 as
 statistics
 against
 documents
and
companies.
 1.5 Ways
of
leveraging
edocr.com
 edocr.com
is
leveraged
in
many
ways,
some
of
which
includes:
 • One‐stop‐shop
 for
 all
 your
 documents
 –
 an
 easily
 shareable,
 fully
 categorized,
 interactive
multi‐user
document
library
 • As
 a
hosting
platform
 for
documents
with
 thumbnails
 and/or
 flash
documents
 embedded
(and
links
published)
on
websites,
blogs,
e‐zines
and
forums.
 • Marketing
campaigns,
where
document
links
are
e‐mailed
to
targeted
audience.

 • Marketing
 campaigns,
 where
 document
 links
 are
 distributed
 to
 world’s
 most
 popular
 websites,
 increasing
 the
 visibility
 of
 businesses
 through
 their
 documents,
throughout
the
Internet
(one‐to‐many
strategy).
 • Search
Engine
Optimization
(SEO)
‐
Achieve
first
page
listings
on
search
engines
 such
as
Google
by
simply
uploading
documents
to
edocr.com,
due
to
its
search‐ engine‐friendly
technology
and
large
number
of
document
pages.
 • Two‐way
conversation
about
content
of
documents,
helping
companies
to
build
 relationships
and
provide
useful
feedback
so
that
product
and
service
offerings
 can
be
improved
accordingly.
 • Generate
sales
leads
and
increase
revenue
potential
of
products
and
services.
 
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User
Manual

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 5
 
 2 Your
Company
on
edocr.com
 2.1 Accessing
Your
Company

 Log
 in
 to
 your
 account
 and
 visit
 http://www.edocr.com/organisation/company‐name
 (replace
 company‐name
with
 the
name
of
 your
 organisation)
 to
 access
 your
 company
 page.
 
 Click
on
 the
EDIT
 tab
 to
 edit
 your
 company
details.
Only
 the
user
 account
with
 administrative
rights
can
make
changes
to
company
details.

 2.2 Editing
Your
Company
Details
 You
can
edit
following
details
of
your
company
account
in
EDIT
mode
 • Company
Name
 • Logo
 • Company
categories
–
hold
CTRL
(CMD
on
Mac)
whilst
 selecting
categories
 for
 multiple
selection
 • Products
and
Services
 • Description

 • Company
Address
 • Location
 • Country
 • Company
URL
 • News
Feed
(RSS)
 • News
 Right
 –
 additional
 space
 for
 a
 specific
 marketing
 message,
 e.g.
 advertisement
 or
 video.
 Use
 “FULL
 HTML”
 input
 format
 when
 embedding
 a
 video.
 2.3 Managing
User
Accounts
 Select
ADD
USERS
to
APPROVE,
ADD
and
REMOVE
user
accounts
of
employees.

 • To
add
a
user
account,
simply
write
the
username
of
the
account
and
press
ADD.
 Separate
 user
 accounts
 by
 commas
 if
 you
 wish
 to
 add
 more
 than
 one
 user
 account
at
a
time.

 • To
delete
a
user
account,
simply
select
REMOVE
 • Any
users
who
have
requested
addition
by
selecting
JOIN
THIS
COMPANY
will
be
 listed
 under
 PENDING
REQUESTS.
 To
 add
 a
 pending
 request,
 select
 APPROVE.
 To
 delete,
 select
 REMOVE
 after
 pressing
 APPROVE
 (i.e.
 you
 have
 to
 first
 APPROVE
and
then
REMOVE).
 2.4 Promoting
Documents
 In
 Document
 EDIT
 mode,
 select
 PROMOTE
 TO
 MY
 ORGANISATION
 PAGE
 from
 PROMOTED
TO
ORG
to
promote
a
particular
document
to
promotion
area
at
the
top
of
 Company
Page.
 2.5 Marketing
your
Company

 Search
 engines
 such
 as
 Google
 indexes
 your
 company
 page
 without
 any
 manual
 intervention.
 Make
 sure
 your
 company
 details
 are
 relevant
 and
 include
 keywords
 to
 improve
your
chances
of
others
finding
your
company.

 Your
company
is
also
searchable
in
number
of
other
ways,
these
being:
 • Through
the
search
box
on
edocr.com
 Customer
User
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 6
 
 • Open
Search
through
web
browsers
(To
activate
this
feature,
select
ADD
EDOCR
 from
the
web
browser
search
box
whilst
edocr.com
home
page
is
displaying.)
 • Against
 relevant
 categories
 on
 edocr
 Business
 Directory
 http://www.edocr.com/organisation
(we
are
always
happy
to
add
relevant
new
 categories
to
improve
exposure
to
your
company
and
your
documents)
 To
promote
your
company
through
out
the
Internet
(either
by
you
or
anyone
else
who
 come
across
your
company
on
edocr.com),
select
SHARE:
BOOKMARK
button
displayed
 below
 the
 ADD
 USERS
 button.
 
 You
 can
 now
 promote
 your
 company
 to
 each
 of
 the
 websites
shown
on
the
list
below.
 
 Customer
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Manual

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 7
 
 3 Your
Documents
on
edocr.com
 3.1 Publishing
 Before
 you
 upload
 documents,
 it
 is
 strongly
 recommended
 that
 you
 prepare
 the
 documents
first
by
changing
filenames
to
suitable
titles.
You
may
wish
to
move
the
files
 to
a
temporary
folder
on
your
hard
drive.
You
could
upload
up
to
25
files
at
a
time
using
 the
bulk
UPLOAD
button.


 During
the
upload,
you
will
be
asked
to
enter
the
following
information
for
each
of
the
 document
being
uploaded:
 • Title
–
edocr.com
automatically
assign
the
filename
as
document
title,
which
you
 can
edit
 • Tags
–
 enter
as
many
 relevant
keywords
as
possible
 to
ensure
highest
 level
of
 visibility.
 As
 a
 minimum,
 consider
 names
 of
 companies
 mentioned
 in
 the
 document
 including
 your
 company
 name,
 subject
 matter
 and
 document
 type
 (white
paper,
case
study,
brochure,
data
sheet,
eBook)
 • Description
–
a
minimum
of
10
words
to
describe
the
document.
 • Category
 ‐
 we
 are
 always
 happy
 to
 add
 relevant
 new
 categories
 to
 improve
 exposure
to
your
documents.
 • Groups
–
assign
to
special
interest
groups
for
extended
discussion

 Once
 you
 have
 selected
 SAVE
 or
 SAVE
 ALL,
 edocr.com
 will
 start
 processing
 the
 document
and
will
present
you
with
CLICK
HERE
TO
VIEW
THE
DOCUMENT
link.
Upon
 selection,
 you
will
 be
 presented
with
 the
 flash
 document
 page.
 Please
 allow
 sufficient
 time
for
the
document
processing
to
take
place.
Depending
on
the
load
of
the
Document
 Processing
Engine
(DPE)
and
Internet
speeds
at
the
time
(we
use
three
parts
distributed
 geographically
for
this
process
–
US,
Wales
and
England),
this
could
take
as
short
as
less
 than
1
minute
to
well
over
60
minutes.
 By
EDITing
the
document,
you
can
add
following
additional
information:
 • Source
URL
–
a
link
to
your
website,
where
applicable
 • Promoted
to
org
–
promote
the
document
to
top
of
your
company
page
 3.2 
Distribution
 Once
the
document
has
been
processed
and
displayed,
you
can
start
distributing
it
by:
 • Book
marking
to
over
53
social
networks
–
see
list
at
section
2.5
 • Email
 this
 –
 enter
 a
 short
message
 and
 e‐mail
 addresses
 of
 the
 recipients
 you
 want
the
document
link
being
sent
to.
We
do
not
retain
the
e‐mail
addresses
you
 enter
 Just
 like
 you
 have
 distributed,
 you
 colleagues
 and
 friends
 as
well
 as
 those
who
 come
 across
your
documents
can
distribute
your
document
across
the
Internet.
 We
suggest
you
run
campaigns
against
selected
number
of
documents
from
time
to
time,
 to
increase
visibility
of
your
documents.


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 8
 
 3.3 Interactivity
 During
 the
processing,
DPE
creates
 a
 thumbnail
 (.jpg),
 flash
document
 (.swf)
 and
 .pdf.
 Both
 the
 thumbnail
 (THUMBNAIL)
 and
 the
 flash
 document
 (EMBED
 THIS)
 can
 be
 embedded
on
websites,
blogs,
e‐zines
and
forums,
by
simply
copying
and
pasting
code
 snippets
from
your
document
page.
 Other
forms
of
interactivity
include:
 • Full
Screen
–
improved
reading
environment
 • Download
this
–
registered
users
can
download

 • Link
this
–
a
link
to
document
URL
 • Write
 to
 publisher
 –
 those
 who
 come
 across
 your
 document
 can
 contact
 you
 directly
through
e‐mails
without
edocr.com
exposing
your
e‐mail
address
 • Source
URL
–
click
to
your
website
from
document
page
 • Rate
this
–
you
can
rate
your
document
as
well
as
others
 • My
tags
–
you
and
others
can
add
further
tags
to
describe
the
document
 • Post
new
comment
–
you
and
others
can
add
any
comments
 Customer
User
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 9
 
 4 Your
Account
Management
 4.1 Account
Details
 Each
account
is
uniquely
identified
by
an
e‐mail
address,
i.e.
there
can
never
be
two
or
 more
accounts
associated
with
one
e‐mail
address.
Anyone
can
open
a
free
user
account.

 Profile
of
a
registered
user
can
be
accessed
by
http://www.edocr.com/user/username
 (replace
user
name
with
actual
user
name).

Depending
on
the
level
of
completeness,
the
 profile
will
display:
 • Title,
First
name,
 last
name,
company
name,
company
address,
 job
title,
mobile
 no,
 company
URL,
 about
me,
personal
blog
URL,
 location,
my
offers,
my
wants
 and
linkedIn
profile
URL.
 • History
–
age
of
account
 • Buddy
list
–
list
of
buddies
including
buddy
actions
 • Private
messages
 • Newsletters
subscribed
to
 • Paypal
subscription
status
 • Groups
joined
 Select
EDIT
to
change
any
of
the
above
details.
 4.2 Auto‐Tweeting
 For
 auto‐tweeting
 your
 documents,
 select
 MY
 ACCOUNT,
 then
 EDIT.
 Against
 Twitter
 settings,
enter:
 • Username
 –
 the
 Twitter
 username
 and
 not
 the
 e‐mail
 address
 registered
with
 Twitter
 • Password
–
Twitter
password,
which
is
safe
with
us
and
even
we
cannot
access
 it

 • Text
format
–
add
!title
!url
 Please
 note
 that
 auto‐tweeting
 takes
 place
 as
 soon
 as
 newly
 uploaded
 documents
 are
 added
to
the
queue
for
processing.
 
 Customer
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 10
 
 5 Directories
 5.1 Documents
 The
 document
 directory
 can
 be
 accessed
 through
 http://www.edocr.com/explore
 or
 through
menu
bar.

Top
half
displays:
 • Promotion
of
up
to
five
documents
 • Advertising
space

 Both
above
spaces
can
be
bought
on
daily
or
weekly
basis
for
a
small
fee.
Do
get
in
touch
 for
a
quote.
 Bottom
half
displays:
 • Document
 categories
 on
 the
 left
 ‐
 we
 are
 always
 happy
 to
 add
 relevant
 new
 categories
to
improve
exposure
to
your
documents.

 • Document
 thumbnails,
 brief
 description
 including
 document
 title,
 username
of
 publisher,
age
of
document,
no.
of
document
views,
average
document
rating
and
 associated
 comments
 on
 the
 right
 against
 each
 of
 the
 document
 categories,
 further
filtered
by
View
All
(random),
Most
Recent,
Most
Popular,
Highest
Rated,
 Featured
 and
 Most
 Commented.
 
 Other
 than
 View
 All,
 all
 others
 are
 filtered
 based
on
user
interactivity
of
documents.

 http://www.edocr.com/docs/all
 also
 allows
 documents
 to
 be
 filtered
 by
Most
 Recent,
 Categorized
 (takes
 you
 back
 to
 http://www.edocr.com/explore),
 Featured,
 Highest
 Rated,
Most
Commented,
Most
Popular
and
View
All
(Random).
 5.2 Business
Directory
 The
business
directory
can
be
accessed
through
http://www.edocr.com/organisation
or
 through
menu
bar.

Top
half
displays:
 • Promotion
of
up
to
four
documents
 • Advertising
space

 Both
above
spaces
can
be
bought
on
daily
or
weekly
basis
for
a
small
fee.
Do
get
in
touch
 for
a
quote.
 Bottom
half
displays:
 • Business
 categories
 on
 the
 left
 ‐
 we
 are
 always
 happy
 to
 add
 relevant
 new
 categories
to
improve
exposure
to
your
organization.

 • Logo,
 name,
 brief
 description,
 URL,
 address,
 location,
 country
 and
 account
 administrator
 of
 organization
with
 no.
 of
 documents
 uploaded
 and
 number
 of
 document
 and
 company
 views
 on
 the
 right
 against
 each
 of
 the
 organizational
 categories,
 further
 filtered
 by
 View
 All
 (alphabetical),
 Most
 Recent,
 Most
 Popular,
Highest
Rated,
Featured
and
Most
Commented.

Other
than
View
All,
all
 others
 are
 filtered
 based
 on
 user
 interactivity
 of
 organization
 and
 their
 documents.

 http://www.edocr.com/organisations
displays
a
list
of
all
organizations
in
alphabetical
 order
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‐
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 11
 
 5.3 Groups
 Special
 Interest
Groups
allows
you
to
discuss
specific
subjects
by
assigning
documents
 to
groups.

Below
is
a
sample
of
some
of
the
Groups.
 Business Start-up business assistance through documents. Crisis Management Crisis Management Developer Resources A collective to help catalogue the best developer documentation available on the web. e-invoicing and EIPP A forum to discuss the issues related to e-invoicing and EIPP Financial Automation The Financial Automation group at edocr will seek to link and to present a wealth of knowledge on the rapidly changing and expanding field. Global Sourcing Council Global Sourcing Council Jump Start Your Business Helping entrepreneurs achieve their full potential Marketing A special interest group to discuss Marketing related issues - both theoretical and practical. Microsoft BizSpark Community Microsoft BizSpark Knowledge Sharing for Champs, Network Partners, StartUps, Hosting Partners and anyone else who might be interested Northern StartUp 2.0 Community Northern StartUp 2.0 Community Online Legal Issues A group for sharing information and ideas about legal issues in the online world, including the Internet, e-commerce, and the second-generation Web. Sun StartUp Essentials Sun StartUp Essentials Supply Chain and Procurement Practices Group The Supply Chain Group consists of practioners and academics from around the world who exchange relevant ideas on timely real-world issues 
We
are
always
happy
to
add
relevant
new
groups
to
improve
exposure
to
your
company
 or
your
subject
expertise.
 Customer
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 12
 
 6 Home
Page
 edocr.com
home
page
 is
designed
with
your
business
 in
mind.
 It
 can
be
 configured
 to
 display
almost
anything.
Current
flexible
design
is
split
into
five
sections:
 • Top
section
–
Message���about
what
edocr.com
is.
This
area
will
continue
to
evolve
 to
improve
our
communication
with
visitors,
registered
users
and
customers.
 • Middle
section
left
column
–
Displays
document
of
the
day.
We
can
display
your
 document
for
a
small
fee.
 • Middle
section
middle
column
–
displays
two
rows,
each
with
three
thumbnails.
 We
can
display
your
thumbnails
for
a
small
fee.
 • Middle
section
right
column
–
edocr.com
promotional
area
and
advertising
area.
 We
can
display
your
advertisement
for
a
small
fee.
 • Bottom
–
Display
edocr.com
case
studies
 
 Customer
User
Manual

‐
http://www.edocr.com

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Customer
Manual
‐
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on:
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 13
 
 7 Search
Engine
Optimization
(SEO)
 Some
 companies
 spend
 a
 fortune
 attempting
 to
 grab
 one
 of
 the
 10
 first
 positions
 on
 Google.com
and
other
search
engines
by
optimizing
their
websites
for
search.

Whilst
we
 do
not
deal
with
company’s
own
website,
we
can
provide
equally
successful
results
by
 bringing
visibility
to
your
company
through
documents
uploaded
to
edocr.com.
 Due
 to
 the
 large
 number
 of
 web/document
 pages
 edocr.com
 has
 and
 search
 engine
 friendly
 edocr.com
 technology
 platform,
 edocr.com
 is
 well
 indexed
 by
 major
 search
 engines
such
as
Google.


 Customer
User
Manual

‐
http://www.edocr.com

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Customer
Manual
‐
Draft.doc

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 14
 
 8 Application
Programmable
Interface
(API)
 edocr
API
accessible
through
http://www.edocr.com/api/services
allows
you
to
upload
 documents
and
extract
document
information
to/from
edocr.com
without
accessing
the
 edocr.com
user
interface.


 8.1 Apply
for
a
new
API
Key
 Once
 accessed
 through
 http://www.edocr.com/node/add/consumers,
 enter
 title,
 site
 URL,
 logo
 and
description.
 edocr.com
will
 then
 release
 a
 consumer
key
 and
 consumer
 secret
key
for
access
to
edocr.com
from
your
application
through
API
calls
 8.2 API
documentation
 API
 Documentation
 accessible
 through
 http://www.edocr.com/api/documentation
 is
 split
into:
 • API
Methods
 • How
to
make
a
call
to
a
method
that
needs
authorization
 • How
to
make
a
call
to
a
method
that
does
not
need
authorization
 • Document
Upload
 • Request
and
Response
Formats
 8.3 Sample
php
Library
 A
 sample
 php
 library
 has
 been
 provided
 to
 assist
 you
 in
 developing
 your
 own
 application
that
leverage
edocr.com
 
 Customer
User
Manual

‐
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 edocr
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Manual
‐
Draft.doc

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 15
 
 9 Contact
Details
and
Feedback
 9.1 Contact
Us
 You
are
welcome
to
choose
any
of
the
following
methods
to
contact
us:
 • Web
form
‐
http://www.edocr.com/contact‐us

 • General
and
support
e‐mails:
hello@edocr.com
 • Contact
our
CEO:
manoj.ranaweera@edocr.com
+44.7769734491
 • Write
to
us
:
edocr
Ltd,
Daresbury
Innovation
Centre,
Keckwick
Lane,
Daresbury,
 WA4
4FS,
United
Kingdom
 9.2 Feedback
 Please
 provide
 any
 feedback
 through
 http://edocr.uservoice.com,
 an
 independent
 service
maintained
by
UserVoice,
which
is
not
affiliated
in
anyway
or
form
to
edocr
Ltd.
 </p>