This publication is intended to provide
general information only and is not a
substitute for legal advice.
is tHe information
in your credit file
cHecking your file
identity (id) tHeft
maintain a good
Your Credit Report
Credit reporting agencies must make sure the information in your file is
correct and based on the most reliable evidence available. The Fair Trading
Act and the Credit and Personal Reports Regulation identify what can be
included in and released from your credit file.
is tHe information in your credit file accurate?
Before approving your application for a credit card or a loan, a business
may check your credit history before making a decision to give you the
money or the credit card. This information – known as your credit rating –
comes from reporting agencies such as Equifax Canada Inc. and TransUnion
These private businesses keep files on individuals who apply for credit.
Reports can be given to lenders, insurers, your creditors and anyone
involved in business transactions with you. Anyone you authorize in writing
can also get reports.
Your credit file may include information about your:
• Occupation and places of employment
• Past and present addresses
• Marital status
• Spouse or interdependent partner’s name and age
• Number of dependents
• Education or professional qualifications
• Estimated income and assets
• Existing debts and paying habits
You have a right to find out
what is in your file.
Your Credit Report
• Fines and restitution orders
• Cost of living responsibilities
• Enquiries made by others
• Comments you have made
Your credit file cannot include:
• Unfavourable personal information about you
unless it has been confirmed and the source of the
information is on the file
• Health or health care history
• Sexual orientation
• Unfavourable information about a debt if more
than six years have passed