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edocrTM SERVICE AGREEMENT You are signing up for an account ("Account") to use the Accusoft edocr™ service ("Service") offered by Accusoft Corporation ("Accusoft"). In this Agreement, the words "we," "us," "our," and "ours" refer to Accusoft. The words "user," "you", "your", and "yours" refer to the individual or organization or entity signing up for the Service. You must agree to the terms of this Agreement before using the Service, and the very act of using the Service confirms your acceptance of the terms of this Agreement. We may change the Service and/or this Agreement at any time at our sole discretion, and if you continue using the Service after a change, that will mean you have agreed to the change. This Agreement will remain in force until Accusoft or you terminate it. Definitions 1. edocr.com and my.edocr.com: Accusoft’s website using Accusoft ® Cloud Services™ to allow users to share, edit, convert, collaborate and control their content, whether the Content is hosted by us or not. 2. Content – The data, documents, images, files, and other information of any kind including opinions and comments that you share with others using the Service. General Terms 1. THE SERVICE IS PROVIDED “AS IS”, AT YOUR OWN RISK, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. 2. You must provide your true name, a valid email address, and any other information requested in order to complete the signup process and create your Account. 3. Your Account may only be used by one person or, if a company or other entity Account, it may only be used by employees of the entity. 4. You are responsible for maintaining the security of your Account and password. Accusoft is not liable for any loss or damage from your failure to maintain adequate security of your Account. 5. You are responsible for all Content uploaded and activity that occurs under your Account, even if the Content is uploaded by another person or organization. 6. Content may be compressed or converted by us, with little or no visual change, without notice to you. This will typically be conversion of non-PDF documents to PDF. 7. Any information that you provide to Accusoft is subject to our Privacy Policy, which governs our collection and use of your information. You agree that through your use of the Service you consent to the collection and use (as set forth in the Privacy Policy) of this information. If you have any questions about that policy, please email privacy@accusoft.com. 8. As part of providing you the Service, we may need to provide you with certain communications, such as Service announcements and administrative messages. These communications are considered part of the Service, which you may not be able to opt-out from receiving. 9. You may not use the Service for any illegal, inappropriate or unauthorized purpose. In your use of the Service, you must not violate any laws (including but not limited to copyright laws and privacy laws). 10. Accusoft offers a free version of this Service as well as fee-based versions of this Service. There may be bandwidth, storage or processing limits placed on all of these versions and if such limits are exceeded it is considered a violation of this Agreement. All versions of this Service are governed by all the terms of this Agreement except the "Modifications to Service for Free Version" section below only governs the free version and the "Modifications to Service for Fee-Based Version" section below only governs the fee-based premium versions. 11. As long as this Agreement is in force and you are complying with all of its terms, we give you permission to use the Service. Otherwise you are not permitted to use the Service. 12. If you sell documents on the edocr Marketplace you agree to the terms of the Publisher Service Agreement. (Not applicable currently) If you violate any of these agreement terms, or following a second correct DMCA takedown notice that is not correctly challenged, we may, in our sole discretion, without advance notice, terminate your Account and this Agreement. While we try to prohibit illegal, inappropriate or unauthorized conduct and Content on the Service, you understand and agree that we are not responsible for the Content uploaded to, and accessed by, the Service, and it is possible that you may be exposed to such Content. You agree to use the Service at your own risk. edocr Terms of Service - page 1 - revision November 21, 2022 Copyright and Content Ownership 1. You acknowledge and agree that Accusoft owns all rights, title and interest in the Service in all its versions and forms. The look and feel of the Service, as well as software code written to create the Service, is copyrighted material owned by Accusoft, and all rights are reserved. You may not duplicate, copy, or reuse any portion of any material comprising the Service except according to the terms of this Agreement without express written permission from Accusoft. 2. Accusoft claims no intellectual property rights over the Content you share using the Service. You agree that Accusoft is permitted, but not required, to make a limited number of copies of Content if uploaded to Accusoft’s servers solely as required for the correct operation of the Service and for backup and reliability purposes. 3. It is Accusoft's policy to respond to clear notices of alleged copyright infringement. If you have any questions or concerns, please refer to our DMCA policy statement. Privacy By accepting these terms and by continuing to use this Service, you explicitly confirm that you are accepting our privacy policy. If you have any questions about that policy, please email privacy@accusoft.com. Pricing Edocr offers basic account features and document management features and settings to all users, with additional storage and abilities being added with each service level. SEO indexing is not made available to Entry level users, but you can get your documents indexed by either purchasing a subscription for a fee-based service level or by submitting an application for our Free Premium service. iFrame embed viewing is limited at lower levels, but there are upgrade paths available. Your subscription to the fee-based or time-based service level can be paid either monthly or yearly, or as needed, and with it you also gain the option to purchase more storage, indexing, users, views and other capabilities at any time. Service Level Allowances and Limits Reference table for version allowances and limits: Service Level Starting Allowances Starting Price Entry No SEO / Indexing 1 GB storage (Includes externally stored content) Two Collections One vanity URL Text Extraction Five efill / esign uses Disable copy text Document Analytics Free Most documents will not be submitted to search engines Inactive documents deleted 250/year iFrame views (with ads) Philanthropy charity/educational First level Premium Service (see below) Free (Verification required) Premium 5 GB storage (Includes externally stored content) 10 Collections Secured & protected documents One vanity URL Lead Generation Text Extraction Private or Secure Collections Five efill / esign uses per month Bulk Upload Document Conversion Contributor Accounts Disable Advertisements on your documents Document Analytics Engagement Analytics $9.95 USD/Year Includes 100 indexed documents or $1.95 USD/Month Includes 10 indexed documents/month Add more indexed documents and/or storage at any time (additional charges apply) 250/year iFrame views Premium Trial at no charge via Profile Upgrade Button, but please Submit documents for indexing if desired edocr Terms of Service - page 2 - revision November 21, 2022 Professional 20 GB storage (Includes externally stored content) 25 Collections Secured & protected documents One vanity URL Lead Generation API Access Text Extraction Private or Secure Collections Five efill / esign uses per month Bulk Upload Document Conversion Contributor Accounts Disable Advertisements on your documents Document Analytics Engagement Analytics $39.95 USD/Year Includes 300 indexed documents or $3.95 USD/Month Includes 30 indexed documents/month Add more indexed documents and/or storage at any time (additional charges apply) 500/year iFrame views edocr DMS Starts at Professional Level for 5 Users Multi-level Collections and Security Annotations & Watermarking Ten+ efill / esign uses per month CRM Integration Starts at $129.95 / year iFrame Embed (add-on) Embed edocr iFrame on your site 20 GB Storage Pricing based on use Examples (annual price): 5,000 views/year $129.95 50,000 views/year $1249 500,000 views/year $4999 Champion Additional Documents, Storage, SEO Indexing or Views needed. If you are a Premium, Professional, DMS or iFrame User but need to exceed the number of 'Indexed Documents' you are publishing, edocr will offer you a plan based on your volume. Our most common cases are shown here, but if your volume is higher, please contact edocr. (This may be a Time Based or a Fee Based Service Level as required) CONTACT edocr Modifications to Service for Free Versions Accusoft may place ads, links, and other information on any shared ‘landing’ webpages. If your edocr storage use exceeds the Version Allowance, then Accusoft reserves the right in its sole determination to delete any content necessary to reach compliance limits, or to disable your account until some accommodation is made. Accusoft also reserves the right to delete any content or Profiles that have not been accessed for a long period of time, at our sole discretion. The free version of edocr is for document sharing and not long term document storage, SEO or other commercial purposes. Modification to Service for Fee Based Versions If your use of edocr’s Fee Based Service storage or views exceeds the Version Allowance, then Accusoft reserves the right in its sole determination to either offer to upgrade your Account to a new contracted Service Level, or to charge your account an additional monthly fee after no less than thirty (30) days’ notice. If you do not 1. reduce your storage / view use, 2. upgrade your Service, or 3. allow your credit card to be charged, then Accusoft reserves the right to delete any content necessary to reach compliance limits or to disable your account until some accommodation is made, at our sole discretion. Contracted Level Service Contact edocr at info@edocr.com to upgrade your Account to a Contracted Level Service with additional indexed posts, views, users and storage beyond what is described herein. This Fee-Based Service requires a separate written addendum to this Service Agreement, signed by both parties, and will involve additional fees as negotiated by both parties, if additional terms are agreed upon.. Technical Support Technical support is available, by means described on our website: info@edocr.com edocr Terms of Service - page 3 - revision November 21, 2022 Payment, Refunds 1. A valid credit card or PayPal account is required to establish an Account. 2. We bill for the Service in advance on an annual or monthly basis, and your payment is non-refundable. You will not receive any refund or credit for partial months of Service, nor for Service outages, nor will you receive a refund for any period in which you do not use the Service. If you are placing a paid post, please evaluate suitability prior to payment. Edocr will not issue refunds. If the payment method you provide us declines our charge, we have the right to suspend access to your Account until you provide valid payment, and we may terminate your Account. 3. Our fees do not include any taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes, levies, or duties. Other Conditions for All Versions 1. Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. Accusoft has no liability to you or to any other party for any damages arising from any modification, outage, suspension, unavailability or discontinuance of this Service or of your Content. 2. You are not permitted to modify, adapt, disassemble, decompile, reverse engineer or hack the Service or modify another website in any way that might imply that it is associated with the Service, Accusoft, or any other Accusoft service, product, or technology. 3. You are not permitted to remove or obstruct Accusoft or edocr marks in any circumstance or manner. 4. You agree not to reproduce, duplicate, copy, sell, resell, license, sublicense or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission. 5. Accusoft does not pre-screen shared Content. We may, and we have the right to, but we have no obligation to, refuse or disable sharing of Content (“unshare”) and delete uploaded Content without advance notice and terminate Accounts sharing Content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violate any party's intellectual property rights or this Agreement. 6. The Service provides features that allow you to share your Content with others. There are many things that users may do with that Content (for example, copy it, modify it, re-share it). Please consider carefully what you choose to share. Accusoft has no responsibility for those activities by users. 7. We may terminate inactive Accounts. We may permanently unshare inactive Content or unshare Content from inactive Accounts. In either case if the Content was uploaded to us, we may also permanently delete the Content. In all cases a minimal annual fee is required to avoid possible termination and deletion, and without such fee, all Accounts are subject to Accusoft's sole discretion. 8. The Service may contain links to third-party websites or resources. Accusoft does not endorse and is not responsible or liable for their availability, accuracy, the related Content, products, or services. 9. Prices of all versions of Service, including but not limited to subscription plan fees for the Service, are subject to change with thirty (30) days notice from us. Such changes will be posted to http://www.edocr.com and may or may not be communicated by email on file with Accusoft. 10. You understand that the Service includes an error and usage reporting mechanism that automatically exchanges error and usage information with Accusoft servers. This information helps Accusoft support you if you experience problems with the Service and helps Accusoft if it makes improvements to the Service. This error and usage reporting mechanism does not disrupt your usage of the Service. 11. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any other User or of any Accusoft employee, director, shareholder or officer will result in immediate termination of your Account without advance notice. 12. Accusoft does not guarantee (i) that the Service will meet your specific requirements, (ii) that the Service will be uninterrupted, timely, secure, or error-free, (iii) that the results that may be obtained from the use of the Service will be accurate or reliable, (iv) that approved submitted content will be indexed or ranked high by search engines, (v) that the quality of any products, services, information, or other material purchased or obtained by you from Accusoft will meet your expectations, (vi) that any errors in the Service will be corrected. 13. Accusoft reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof). We will try to provide you thirty (30) days notice of any modification that will disrupt access to the Service unless it arises from our termination of your Account because of your violation of these Agreement terms.. 14. You expressly understand and agree that Accusoft is not liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, Content or other intangible losses (even if Accusoft has been advised of the edocr Terms of Service - page 4 - revision November 21, 2022 possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitutes resulting from any data, Content, information or services purchased or obtained through or from the Service, or the loss thereof; (iii) unauthorized access to or alteration of your Content; (iv) statements or conduct of any other party on the Service; (v) termination of your account; or (vi) any other matter relating to the Service. 15. Accusoft is not liable for any damages to you or to any other party arising from any modification, price change, suspension or discontinuance of the Service except as described in paragraphs 16 and 17 below. 16. You agree that any cause of action arising out of or related to the Service that you might otherwise have must commence within one (1) year after the cause of action accrues. Otherwise, cause of action is permanently barred. 17. Our aggregate liability for any damages to you or any other party will not exceed any fees you may have paid us during the twelve (12) month period prior to your notifying us of a claim, regardless of whether the claim is based on contract, tort, negligence, strict liability, products liability or otherwise. You acknowledge that we are unable to test the Service under all possible circumstances, that we cannot control the manner in which you and our other users use the Service, and that we have no control over Internet or other communications. 18. You shall indemnify and hold Accusoft harmless and defend Accusoft from any claim, action, or proceeding that arises or results from any of your actions or omissions pertaining to your use of Service and from any of your actions that are in violation of this Agreement. 19. You agree that if any provision of this Agreement is determined to be invalid by any court of final jurisdiction, then that provision shall be omitted and the remainder of this Agreement shall continue to be binding and enforceable. In addition you agree that that court is authorized to enforce any such provision of this Agreement to whatever lesser extent that court deems reasonable and appropriate rather than invalidating the entire provision. 20. In the event of any lawsuit or other proceeding brought as a result of an actual or alleged breach of this Agreement, to enforce any provisions of this Agreement, or to enforce any intellectual property or other rights in or pertaining to the Service, you agree that the prevailing party shall be entitled to an award of its reasonable attorneys' fees and costs, including the costs of any expert witnesses, incurred at all levels of proceedings. 21. The failure of Accusoft to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. This Agreement constitutes the entire agreement between you and Accusoft governing your use of the Service, superseding any prior agreements (including, but not limited to, any prior versions of this Agreement). 22. This Agreement will be governed, construed, and enforced in accordance with the laws of the State of Florida, without regard to any conflicts of laws rules. Any action related to or arising under this Agreement will be brought solely in the state court sitting in Hillsborough County, Florida or in the federal courts in the Middle District of Florida, Tampa Division, and you consent to the exclusive jurisdiction and venue of said courts. 23. This Agreement is the entire understanding of the parties concerning the subject matter of the Agreement and supersedes all prior communications and agreements whether oral or written relating to the subject matter of the Agreement. Only a writing signed by the parties may modify this Agreement. In the event of any modification in writing of this Agreement (an "Amendment"), all provisions of this Agreement survive except those provisions that are explicitly modified by the Amendment. 24. You cannot assign or transfer this Agreement to another party under any circumstances. 25. You agree that Accusoft may reference your use of the Service on its web site or in other marketing materials, including issuing a press release. 26. Questions about this Agreement should be sent to info@edocr.com. Cancellation and Termination 1. You may cancel your Account at any time by logging into your Account at http://www.edocr.com This screen provides a simple, no questions asked cancellation process. A mail, email or phone request to cancel your account WILL NOT BE EFFECTIVE. 2. If you cancel your entire Account all Content stored on Accusoft servers will be permanently deleted and all Content will be unshared. Accusoft has no responsibility to you or to any other party to try to retrieve this Content for you when an Account is Terminated or Canceled whether a free account or fee-based account. Accusoft has no liability to you or to any other party for any damages arising from this permanent deletion or unsharing when an Account is Terminated or Canceled, whether a free account or fee-based account. edocr Terms of Service - page 5 - revision November 21, 2022 3. If you have the "fee-based" version of the Service, and if you cancel the Service before the end of your current paid up period, your cancellation will take effect immediately, and you will not be charged again, but you will not be entitled to a refund for any unused period of time. 4. Accusoft, in its sole discretion, has the right to suspend or terminate your Account without advance notice and refuse you any and all current or future use of the Service, or any other Accusoft service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account and your access to your Account and to your Content. Accusoft reserves the right to refuse Service to anyone for any reason at any time. In addition, Accusoft may terminate this Agreement with respect to your Account at any time, in its sole discretion. 5. If you cancel your Account, or if Accusoft terminates your Account for any reason, this Agreement is terminated. If the Agreement is terminated, your rights under this Agreement are terminated, but your obligations and agreements under "Other Conditions" above survive the termination of this Agreement. 1/31/23 revision edocr Terms of Service - page 6 - revision November 21, 2022
